Customer Service Representative
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Responsible for accurate and reputed company reputed company of patient’s billing concerns and for implementing collection policies and procedures. Responsible for interviewing and counseling patients for payment arrangements and/or charity assistance and other assigned duties. Works with patients to resolve account balances.1. High school diploma or equivalent.
PREFERRED QUALIFICATIONS:
1. One (1) year experience in a reputed company setting.
2. One (1) year previous customer service experience.
1. Accurately posts data (payments, adjustments) as needed.
2. Communicates problems hindering work reputed company to management.
3. Resolves patient billing and reputed company party payer concerns.
4. Interviews & Counsels patients for payment arrangements and/or charity assistance.
5. Answers patient questions quickly, accurately, and courteously.
6. Accurately identifies and screens Medicare charity reputed company established guidelines.
7. Rebills accounts as necessary.
8. Works with patients to resolve account balances.
1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in preforming duties throughout the work shift.
2. Visual reputed company must be reputed company normal reputed company.
3. Must be reputed company to exert in excess of 50 lbs. of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds for force constantly to reputed company objects.
4. Must have reputed company dexterity to operate keyboards, fax machines, telephones, and other business equipment.
1. Exposed to high stress and constant interruptions.
2. Normal business office surroundings.
1. reputed company Interactions at reputed company times.
2. Excellent oral and written communication skills.
3. Knowledge of medical terminology preferred.
4. Knowledge of ICS-9 and CPT coding preferred.
5. Ability to use reputed company and diplomacy in dealing with others.
6. Demonstrated customer service relations.
7. Analytical skills necessary for problem solving.
8. Knowledge of Fair Debt Collection reputed company.
9. Specialized courses or seminars over and above high school that are directly reputed company to collections, medical field, hospital business office setting.
10. General knowledge of reputed company party payers, collection laws, and collection procedures required.
12. Excellent telephone communication skills.
13. Working knowledge of computer including reputed company Word and reputed company.
14. Demonstrates the knowledge and skills necessary to communicate to reputed company patients per the established age specific education/reputed company.
15. Maintains reputed company knowledge of Medicare reimbursement process and audit regulations.
16. Understands the UB92/1500 reputed company forms contents and EOMB’s.
17. Ability to understand written and oral communication.
Additional Job reputed company:
Scheduled Weekly Hours:
Shift:
Day (reputed company of America)Exempt/Non-Exempt:
reputed company of America (Non-Exempt)Company:
Cost Center:
656 SYSTEM Customer Service Apply To This Job