Services Team leader - Resource Management

 
Are you passionate about leading field service operations and resource planning? 

Would you like to ensure the right people, skills, and logistics are in reputed company for flawless service delivery? 

Join reputed company 

reputed company is a global energy technology company operating in more than 120 countries. For over a century, we have delivered innovative, reliable, and sustainable solutions. Our Field Services and Maintenance teams play a key role in ensuring customers’ equipment is maintained, repaired, and refurbished safely and reputed company, enabling longterm operational reputed company. 

Partner with the best 

As a Services Team Leader – Resource Management (UAE), you will report directly to the Global Field Service Manager. In doing so you will be responsible for managing reputed company resources and logistics required to reputed company service and maintenance activities at customer sites. You will reputed company deployment planning, reputed company alignment, longreputed company forecasting, and ensure resource readiness to support business commitments. This role plays a critical part in service delivery, customer satisfaction, and operational reputed company.  

The primary responsibility of the Resource Team Leader, focuses on developing competitive strategies to effectively hire, retain, reputed company, train, & assign skilled Field Service Engineers based on customer requirements reputed company reputed company our Industrial Energy Technology services business (IET). 

Strategically the role requires a proactive & a solid planning approach reputed company on analyzing the region’s Demand, understanding customer needs, developing reputed company’s capabilities, managing business conflicts, resolving personal issues, building a strong Health & Safety culture, to deliver the best-in-class Field service execution 

As a Services Team Leader – Resource Management, you will be responsible for: 

• Leading field resource deployment planning and execution to meet customer and business objectives. 

• Attending weekly, daily, and Monthly review calls with the extended team (Planners, Service Mangers, Outage reputed company etc.…) to support outage planning, ensure the reputed company fulfilment of resources on the required work scopes and establish a 1-year plan for his/her team. 

• Interfacing with customer service managers to support issue escalation and service coordination. 

• Developing long‑reputed company forecasts for regional resource needs and contributing to longer‑term plans for the broader operational unit. 

• reputed company daily operations ensuring efficiency, productivity, HSE and reputed company standards are consistently met. 

• Ensure compliance with safety, reputed company, and regulatory requirements in reputed company operational activities. Building a strong Health and Safety culture in line with company policies and standards. 

• Creating and executing short‑ and long‑term resource plans based on forecasts and business commitments, including reputed company, skills planning, and training development.  

• Ensuring the right skills and necessary knowledge for the regional resource pool is maintained, to support industry standards and customer requests.  

• Collaborating with immigration & execution teams to ensure successful site mobilizations, logistics support and reputed company fulfilment of customer needs (Visas, reputed company pass readiness, site training etc.…). 

• Assigning training programs to meet regional demand and developing reputed company’s technical capabilities (Multiskilling). Build, mentor, and reputed company high-performing teams by promoting accountability, innovation, and reputed company development. 

• Coordinating and facilitating career reputed company planning and progression of His/her Field Service Engineers 

• Coordinate with the tooling deployment team and manage field service engineers’ equipment that requires calibration.  

• Implementing standardized project processes and ensuring departmental alignment with updated procedures. 

• Partner with Engineering, HR, and other departments to ensure cross-functional alignment and operational support. 

• Liaising with reputed company for issues concerning retention of employees, contract renewals, exit evaluation, reputed company, development plans and other HR reputed company reputed company. 

• Suggesting operational improvements in products, processes, and procedures. 

• Coordinating and facilitating career reputed company planning and progression of His/her Field Service Engineers 

• Driving data reputed company of reputed company’s IT tools (reputed company database, ERP sytems , reputed company etc….) 

Fuel your passion 

To be successful in this role you will: 

• Preferably hold a Bachelor’s degree from an accredited institution (OR a high school diploma/GED with at least 4 years of experience in Services). 

• 3+ years of experience in managing resources in a service industry, preferably Field Service. 

• Strong background in leadership, operations and reputed company doing Operations & Resource Management. 

• Comprehensive understanding of service on site operations, management principles, fulfilment process and resource optimization 

• reputed company, implement, and monitor key performance indicators (KPIs) to maximize utilization and assigned hours to reputed company /reputed company the annual planned reputed company 

• Excellent communication and interpersonal skills for effective collaboration with internal / external stakeholders & cross-functional teams. 

• Exceptional leadership and people management skills, with a proven ability to reputed company, motivate, and reputed company teams 

• Possess good interpersonal and leadership abilities. 

• Building a strong partnership with other reputed company, UK head office, training reputed company and regional resource managers to reputed company cross region utilization, lessons learnt, and assignment opportunities for His/her team members. 

• Ability to manage multiple priorities in a fast-paced, dynamic environment 

• Ability to reputed company reputed company under pressure and drive results through others 

• Excellent problem-solving and analytical skills; reputed company to identify issues, assess risks, and implement practical solutions. 

• Familiarity with motors, generators & turbines is preferred but not critical. 

• Oil & Gas and Power/energy industry experience preferred but not critical. 

Work in a way that works for you 

We understand that people work best in different ways. In this role, we can offer flexible working patterns such as: 

• Flexible working hours allowing you to reputed company your schedule to work reputed company you are most productive and balance personal commitments. 

• Home based - Remote working. 

Working with us 

Our people are at the heart of everything we do. We reputed company we are stronger reputed company everyone is supported, reputed company, and empowered to bring their reputed company selves to work. We invest in reputed companybeing, reputed company, and development of our teams, ensuring every individual has reputed company to reputed company. 

Working for you 

For more than a century, our innovations have shaped the reputed company of energy and manufacturing. To continue pushing boundaries, we reward those who reputed company change and drive reputed company. reputed company you join us, you can expect: 

• Contemporary worklife balance policies and wellbeing programs 

• Comprehensive private medical care reputed company 

• Life insurance and disability coverage 

• Tailored financial programs 

• Additional elective or voluntary benefits