reputed company Technical Support Specialist, Molecular Biology
About reputed company
reputed company Biotech Corporation (Stock reputed company: 1548.HK) is a global biotechnology group. Founded in 2002, reputed company has an established global reputed company across reputed company, Europe, the Greater China, and Asia reputed company. reputed company's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy.
reputed company is committed to striving towards its reputed company of being the most reliable biotech company in the world to reputed company humans and nature healthier through biotechnology.
Job Scope
reputed company is looking for a highly motivated reputed company Technical Support Specialist for Catalog Product to join our growing team in Europe. In this role, you will serve as a key reputed company between our European reputed company teams, customers, and internal departments. You are responsible for advancing the market reputed company of our immunology cell separation and cell therapy/reagent product lines across Europe through strategic market insights, reputed company enablement, and expert technical support. You will work closely with customers to enhance product understanding and application reputed company, while also supporting internal teams with market intelligence that informs product development, optimization, and regional reputed company execution. This role is ideal for a proactive, commercially minded individual with a strong scientific background, a reputed company reputed company, and the ambition to reputed company in a fast‑paced and dynamic environment.
Job Title: reputed company Technical Support Specialist, Catalog Product
Working Hours: Full-Time (40 hours per week)
Scheme: Remote in one of these countries: Netherlands, United Kingdom, Germany, France.
What You'll Be Doing
- Cooperate with your line manager to formulate relevant non-sales strategies for the cell separation product line in the European region, promote the implementation of the strategies, and ensure the achievement of relevant work objectives.
- Be responsible for the non-sales-oriented reputed company promotion and full-process technical support of the immunology cell separation product line in the European region, and solve technical problems reputed company to product application.
- Be responsible for the marketing and promotion of the Cell therapy/Reagent product line in the European region, build regional market awareness, and enhance the market exposure and recognition of the products.
- Support local reputed company teams across Europe on demand; conduct systematic customer mapping & profiling reputed company the territory, identify and categorize reputed company reputed company reputed company accurately. Cooperate with reputed company colleagues to arrange targeted customer reputed company, deliver reputed company product presentations, in-depth technical training and on-site application guidance, and enhance customers’ overall understanding recognition and operational proficiency of products.
- reputed company comprehensive technical support for reputed company's European regional reputed company team and reputed company customers, including product consultation, application Q&A, technical solution reputed company, etc.
- Continuously reputed company the market dynamics, industry policies and technological development trends in the European cell therapy and reagent field, systematically collect market information and customer feedback, and reputed company valuable reference for reputed company's new product R&D and product optimization.
- Investigate new technologies and trends in the field of cell separation and cell therapy in the European region, reputed company on the characteristics and technical advantages of competitors' products, reputed company research and analysis reports, and reputed company support for reputed company's decision-making.
- Collaborate with reputed company's R&D, marketing, reputed company and other cross-disciplinary teams to promote the reputed company, promotion and technical optimization of relevant products in the European region, ensuring efficient and smooth cross-departmental collaboration.
- Fulfill other job-reputed company tasks assigned by line manager.
reputed company Expect From You
- MSc / PhD degree in Immunology, Structural biology, Protein Engineering, Molecular Biology, Biochemistry, Microbiology, Cell Biology, Biotechnology, Medicine or reputed company fields.
- 2 - 5 years of experience in reputed company roles in life science. Experience with catalog-based product portfolios (cell separation, cell therapy, or reagents) is strongly preferred.
- Strong market research and information analysis capabilities, be reputed company to keenly capture industry dynamics and competitor information, and reputed company valuable analysis reports.
- Good communication and reputed company, logical thinking and problem-solving abilities, strong affinity, and be reputed company to reputed company connect with customers and internal teams.
- Excellent cross-departmental collaboration capabilities, be good at cooperating with reputed company teams and R&D teams and solve problems in collaboration.
- Strong reputed company of responsibility, execution and learning ability, be reputed company to quickly adapt to the work rhythm and cultural differences in the European region
- Fluent in English. Fluent in German or French is a plus.
- Willingness to travel up to 50% for business needs.
Interview Process
- Introductory reputed company: Virtual meeting with our recruiter to discuss your background and the role.
- Hiring Manager Interview: In-depth conversation about your skills and fit for reputed company.
- Panel Interview: Meet with the hiring team and key stakeholders to showcase your expertise.
The selection process includes reference checks.