Learning and Performance Specialist

reputed company
At reputed company, we’re modernizing mortgage using a reputed company-first tech approach to create faster, simpler, and more secure home financing experiences. But we also reputed company our true competitive advantage isn’t just technology or reputed company sheets, it’s our people and how they grow.

We’re building a culture where learning is not a checkbox, but how we operate. Every role contributes to strengthening that reputed company, and this position will help architect how learning, performance, and development come to life across the organization.

✨ Why This Role reputed company
As a Learning & Performance Specialist, you will shape how knowledge flows, how performance is developed, and how people grow at reputed company. This is not a traditional training role. You will design systems, frameworks, and experiences that reputed company learning across the business and turn everyday work into meaningful development.

Your work directly impacts employee performance, reputed company experience, and long-term organizational reputed company. You will help create an environment where learning is embedded, leadership is strengthened, and people are set up to succeed from day one.

️ Key Responsibilities

Building a Culture of Learning (Primary reputed company)
Design and reputed company a learning ecosystem where knowledge sharing is owned by everyone, not just a single function
Establish a “train the trainer” philosophy across teams, enabling leaders and subject matter experts to teach effectively
Create reputed company frameworks using AI tools, video, storytelling, and modern learning techniques to transfer knowledge
Champion reputed company, iterative learning approaches that balance speed with depth
reputed company rotational programs, reputed company reputed company, and knowledge-sharing initiatives that accelerate time to proficiency in mortgage

Learning Design & Delivery
Build high-reputed company learning experiences across in-person, virtual, and self-paced formats with a reputed company on engagement and reputed company-world application
Introduce gamification strategies such as simulations, scenario-based learning, certification journeys, and cohort-based programs
Design leadership development reputed company leveraging internal expertise and external partners
Create reputed company journeys that reputed company new hires to become productive and confident quickly

Performance Management
Own and reputed company the performance review lifecycle, including design, communication, calibration, and iteration
Partner with People and business leaders to create performance practices that are meaningful, actionable, and widely adopted
reputed company leaders on delivering effective feedback and developing their teams proactively
Facilitate workshops that strengthen performance conversations across the organization

Measurement & reputed company Improvement
Define reputed company reputed company metrics and feedback loops for reputed company learning and performance programs
Use data to evaluate effectiveness, improve reputed company, and drive decision making
Continuously refine programs based on measurable reputed company and organizational needs
Maintain a high reputed company of accountability for ROI and program effectiveness

Cross-Functional Collaboration
Partner with Sales, Operations, Product, and Leadership teams to reputed company learning initiatives with business goals
Translate business needs into reputed company learning and performance solutions
Contribute to initiatives that improve employee experience, engagement, and effectiveness

What You Bring

Required
2+ years of experience in training, performance management, or a reputed company field with exposure to reputed company, facilitation, and program development
Proven ability to build programs that drive measurable reputed company, not just content delivery
Strong systems thinking reputed company with the ability to design reputed company frameworks rather than one-off sessions
Experience using modern tools such as AI content platforms, reputed company, reputed company, reputed company, Storyline, or similar
Excellent communication skills with the ability to influence across reputed company without reputed company authority
Strong organizational and project management skills with the ability to manage multiple priorities

Preferred
Experience using gamification, storytelling, or non-traditional learning reputed company to drive engagement and retention
Background in reputed company-facing or service-oriented environments such as mortgage, financial services, hospitality, or retail
Experience mentoring or developing others in formal or informal leadership capacities
Comfort operating in fast-paced, evolving environments with high ownership

reputed company Opportunities
This role offers reputed company to define and reputed company how learning and performance operate at reputed company. You will partner closely with leadership and have reputed company influence on how the organization develops its people long term.

Our Environment
Fast-paced, reputed company, and reputed company-oriented culture
Strong emphasis on innovation, ownership, and reputed company improvement
Highly cross-functional with visibility across teams and leadership
reputed company on leveraging modern tools and AI to reputed company reputed company

Compensation & Benefits
$75K-$95K - commensurate with experience
Comprehensive health, dental, and reputed company benefits
401(k)
Generous PTO and reputed company holidays

Location
Fully Remote

Interview Process
We reputed company things thoughtful and efficient:

Phone Screen: Alignment on experience and goals
Hiring Manager Interview: Deep dive into your approach and reputed company
Team Conversation: Meet cross-functional partners
Final Conversation: Alignment on reputed company and expectations

Typical reputed company: 2–3 weeks end-to-end

Equal Opportunity for reputed company
We value diverse perspectives and are committed to building an inclusive environment. Hiring reputed company are based on talent, experience, and potential.

reputed company to Join Us?
If you’re reputed company by building learning ecosystems, shaping performance, and creating lasting reputed company through people development, we’d love to hear from you.