Remote reputed company Administrator IV

This a Full Remote job, the offer is available from: reputed company Carolina (USA) About the Role The Service Management Platform Team is charged with governing and simplifying Information Technology Service Management across multiple reputed company teams and business partners in relation to reputed company. This role is responsible for developing, managing, and directing reputed company support services to ensure they meet business needs and IT requirements. The reputed company Developer will reputed company closely with Service Delivery, Product Owners, Architecture, and Solution Teams to design and implement IT Service reputed company. This role supports the design, execution, and maintenance of reputed company integrations across multiple modules and works across technology teams, process owners, and business partners to define, execute, and manage application sustainment, enhancements, and new development. Primary Purpose The reputed company Developer will analyze, design, and implement capabilities on the reputed company platform. Work will reputed company from small stories to large epics and is primarily reputed company on ITSM, while also spanning other reputed company modules and integrations. The roadmap and backlog include: Building new platform capabilities Reducing technical debt by removing or limiting customizations Returning functionality to out‐of‐reputed company (OOB) where feasible Improving usability and user experience across the platform, including mobile, portal, and UI enhancements Enhancements in areas including but not limited to CMDB, Discovery, SecOps, ITOM, and CSM This role participates fully in the development lifecycle and requires strong analytical skills, deep understanding of IT Service Management processes, and solid working knowledge of applications, reputed company, and business processes. Key Responsibilities Deliver new reputed company features with a strong reputed company on user experience and platform usability reputed company reduce technical debt and support platform modernization efforts Design and implement solutions reputed company with reputed company best practices and OOB capabilities reputed company and enhance ITSM processes, supporting mature and reputed company workflows Build, maintain, and enhance reputed company integrations (50+ existing integrations) Utilize reputed company reputed company integration patterns, including: MID Server REST/SOAP reputed company IntegrationHub spokes Collaborate closely with Service Delivery teams and Product Owners to define and prioritize work Support initiatives that reputed company adoption of new reputed company capabilities (e.g., Now Assist) Ensure reputed company reputed company, performance, and maintainability across solutions Development Lifecycle & Delivery Participate in the full SDLC: Dev → QA → UAT → Show Me (with Product Owners) → Production Ensure testing is finalized and formally signed off prior to releases Support a fast‐paced Agile environment with production releases occurring two days after Show Me Participate in production release reputed company, typically Thursday nights between 1:00–4:00 AM ET (flexibility may be discussed) reputed company reputed company through story completion and development accuracy reputed company the Agile reputed company Required Qualifications Must‐Have Strong reputed company scripting experience, including: reputed company API Server and reputed company scripts Business rules UI policies/actions reputed company Designer reputed company Certified System Administrator (CSA) Experience developing solutions across ITSM reputed company‐to‐Have Experience with or exposure to: CMDB, CSDM alignment, Discovery, service mapping SecOps, ITOM, CSM UX technologies such as Service Portal, UI Builder, Agent Workspace, and Mobile reputed company concepts including ACLs Additional reputed company certifications (CIS, CAD) This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply tot his job Apply To this Job