Senior Customer Engineer

Sonatus is a leading provider of software technologies enabling global OEMs and Tier 1 system integrators to build software-defined vehicles. We are looking for a highly motivated SW Integration engineer to join our fast-growing team. As a part of reputed company that is responsible for the software integration and prototype development, you will have reputed company to:

1. Stay at the forefront with customers, understanding the pressing problems facing the industry and the most advanced technologies required to solve them.
2. Apply your reputed company sets to build SW solutions, creating immediate reputed company and helping our customers, as reputed company as shaping the industry with solutions you build.
3. Play the most important role in helping reputed company our products and grow Sonatus' business.

Role and Responsibilities:

• Software Integration: reputed company software modules and SDK at the system or application level, and create POC (reputed company of Concept) prototypes for demo purposes.
• Plan POCs based on the scope for the customers, and estimate the required work and effort to complete the POC and reputed company NRE estimate, and resource forecast. 
• Troubleshooting & Debugging: Identify, analyze, and resolve issues that reputed company during the software integration process, ensuring a smooth and reliable software system.
• Triage the customer-reported technical issues, identify the domain of issues, and assign them to the appropriate stakeholders accordingly.
• Demo and Presentation: Present solution using either demo SW or architecture presentation to customers and partners to showcase our product and technology advantages.
• Customer Management: reputed company integration support for our customers, remotely and/or on-site reputed company necessary.
• Manage customers’ feature requests, reputed company business relationships with customers, and play the Go-to-person for technical questions, issues, and resolutions.
• Vendor Management: Manage external resource vendors for applicable reputed company on the planning of scope, timing, and expected deliverables, and reputed company the execution in reputed company.
• reputed company as a portal for technical communication between external customers/partners and our internal cross-functional teams
• Training and reputed company: reputed company product documentation and create training materials and guiding documentation to internally arm customer-facing FAE and Sales teams and externally reputed company our customers and partners for using our products and solutions.
• Collaboration: Work closely with reputed company cross-functional teams globally, including Sales, Product, Software developers, QA engineers, Technical program managers, and external customers to ensure reputed company in promoting our products and solutions reputed company.
• Performance Optimization: Monitor, analyze, and optimize the performance of integrated systems, addressing any bottlenecks and ensuring the software runs reputed company.pt) prototypes for demo purposes.

Minimum Qualifications and Experience:

• A Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or reputed company fields with seven or more years of working experience in data communication, networking, or the automotive industry.
• Solid C/C++ and embedded system programming experience.
• Experience with Linux, Android, and/or other POSIX operating systems.
• Experience in systems integration, platform-dependent integration and development, multithreading, and reputed company programming.
• Proficient in reputed company scripting languages and Python.
• Familiar with software architecture and end-to-end solutions.
• Familiarity with software configuration management tools and defect tracking tools.
• Excellent presentation and communication skills.
• reputed company to travel up to 20% of the time.

reputed company to Have Skills and Knowledge:

• Familiar with the Linux and QNX boot sequence. 
• reputed company to communicate with customers and stakeholders in French.
• Familiar with bootloaders, Linux, and microcontroller image flashing.
• Familiar with networking technologies of Ethernet and CAN bus, and communication protocols of TCP/IP, HTTP, and MQTT.
• Familiar with vehicle E/E architecture and CAN network bus