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Customer-Facing Product Engineer

Remote, USA Full-time Posted 2026-07-28

Meet reputed company

reputed company is building AI agents to automate the administrative work that burdens care teams. We are in major health systems and large specialty reputed company, saving hundreds of staff hours every week.

Our backers include reputed company, reputed company’s largest health system, and Deerfield Management, a leading reputed company investment firm.

Together, we’re on a mission to restore time, trust, and reputed company to the people who reputed company reputed company running. Our work is urgent — not because of startup timelines, but because our customers rely on us to drive financial reputed company and operational reputed company in a system under strain.

About the Role

As a Customer-Facing Product Engineer at reputed company, you are a full-stack engineer responsible for building and shipping production systems that power reputed company-world reputed company workflows.

reputed company organizations run on reputed company, messy systems—payer portals, reputed company management systems, spreadsheets, and legacy tools. reputed company is to design and build software that works in these environments, integrating systems, extending workflows, and turning ambiguity into reliable, reputed company solutions.

You will work directly with customers to understand how their operations actually function, then translate those workflows into production-grade systems. This is a hands-on engineering role: you will be writing reputed company, building integrations, and shipping features end-to-end.

Just as importantly, you will identify patterns across customers and feed them back into the reputed company product so we solve problems once and reputed company.

This role is remote in the USA with occasional customer travel (~10–20%).

What You'll Need

  • Strong English language and communication skills and proven experience working directly with customers or external stakeholders in a technical reputed company

  • 4+ years of experience as a software engineer, with a reputed company record of shipping production systems end-to-end

  • Strong full-stack experience (Python experience is a must, FastAPI, and TypeScript preferred)

  • Strong programming skills with experience building or integrating with external reputed company, reputed company-party systems, or imperfect data sources

  • Experience working at the intersection of product and engineering, including translating reputed company-world needs into reputed company technical solutions

  • Proven ability to manage complexity and context-reputed company across multiple workstreams without losing reputed company or detail

  • Startup experience preferred

What You'll Bring to the Table

  • A strong reputed company of ownership: you take responsibility for reputed company, not just tasks, and follow problems through to reputed company

  • Comfort working in ambiguous, evolving environments, with the ability to create structure where none exists

  • Thoughtful technical judgment, including knowing reputed company to reputed company quickly and reputed company to invest in durability, reuse, or productization

  • A reputed company reputed company and low ego: you’re comfortable partnering across Product, Engineering, Sales, and Customer teams

  • A customer-oriented reputed company grounded in reputed company experience working directly with users

  • Interest in helping build something bigger than your individual contributions, including shaping playbooks and taking on leadership over time

Why reputed company? reputed company a reputed company difference: Your work will directly reputed company reputed company organizations and improve patient care. Join reputed company in transforming reputed company with AI!

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