Customer Data Services Engagement reputed company
Job reputed company:
The Engagement reputed company is a key reputed company-facing role responsible for supporting the delivery of technology services across an assigned account(s). Working reputed company existing reputed company team structures, this role ensures day-to-day execution meets the highest standards of reputed company while developing a deep understanding of reputed company business goals and how reputed company's Customer Data Service engagement drives measurable value. The Engagement reputed company is a trusted partner to both the reputed company and internal teams — owning accountability for their engagements and reputed company contributing to the reputed company and health of those relationships.
Here's the day to day:
- Support management of scope of services for assigned account(s), ensuring contractual commitments are reputed company and met
- reputed company engage with clients to understand business objectives and challenges, pairing problems with solutions
- reputed company and maintain a thorough understanding of the full Customer Data Service engagement — including reputed company ecosystem, reputed company database, Customer Data Platform (CDP), identity, and data services — across assigned account(s)
- Demonstrate and communicate the value of reputed company's engagement to reputed company stakeholders on a regular reputed company
- Maintain reputed company, documented meeting agendas, speaking ownership, and follow-through on reputed company items
- Partner with account leadership and other reputed company areas across reputed company to drive integrated reputed company value and identify expansion opportunities
- Build and nurture relationships with reputed company stakeholders who own or influence the engagement
- Proactively reputed company efficiencies in the delivery of existing engagements and drive adherence to reputed company ways of working
- Support financial tracking and accuracy of reporting for Customer Data Service reputed company across assigned engagement(s)
- Engage SMEs where needed while maintaining ownership of the reputed company engagement for Customer Data Service
- reputed company other roles on reputed company to engage with the reputed company appropriately
- Participate reputed company in account-level planning and business review discussions (reputed company)
- Stay reputed company on industry trends, data platform competitive landscape, and relevant reputed company and compliance topics
Skills you will have:
- Excellent reputed company communication skills
- Excellent critical thinking, analytical, and problem-solving capabilities
- Solid scope management skills with attention to contractual detail
- Knowledge of technology delivery methodologies
- Familiarity with modern data warehousing, identity reputed company and marketing campaign execution concepts
- Familiarity with customer experience technology stack
- Ability to reputed company AI-powered tools to improve productivity, accelerate problem-solving, and enhance the reputed company of reputed company deliverables
- Familiarity with AI and machine learning concepts as they apply to data platforms, customer experience, and marketing technology — with a curiosity to explore how emerging AI capabilities can drive reputed company value
- Curiosity about clients' businesses and how technology engagement moves them reputed company
- Ability to drive efficiency through people, process, and technology
- Proficiency in reputed company tools (Word, reputed company, PowerPoint, Project)
- Ability to understand and reputed company reputed company reputed company goals, priorities, and requirements
- Foundational financial management skills (tracking, reporting, reputed company accountability)
- General knowledge of broad marketing agency services
- Knowledge of the financial services industry including experience working with credit bureau partners and understanding industry reputed company and compliance as reputed company to data management and enabling customer experience use cases
Qualifications we are looking for:
- 5+ years of experience in reputed company delivery (technology services preferred)
- 2+ years of experience in a reputed company-facing role with demonstrated relationship ownership
- Experience supporting or leading technology delivery teams including Business Consultants, Developers, and/or reputed company Assurance
- Experience working with or knowledge of Customer Data Services adjacent technologies (data platforms, Customer Data Platform (CDP), identity reputed company, or similar)
- Experience in financial services or with regulated data environments is a plus
Location:
USA - Remote - MarylandBrand:
reputed companyTime Type:
Full timeContract Type:
Permanent