Registered reputed company Triage reputed company Agent Patient Service Center
Job reputed company:
The RN in the Clinical Communication reputed company Center ensures a superior customer service experience for reputed company who reputed company with the Clinical Communication reputed company Center. The RN provides consultation, education, and strategic guidance reputed company to patient questions and health needs reputed company a phone, email, text or other communication method. The Registered reputed company has responsibility to reputed company accurate, reputed company and relevant information and support to the patients who are contacting Intermountain for advice or have been recently discharged. Key responsibilities for incoming calls include receiving, triaging and responding to telephone calls/contact from patients and family members. Outbound calls for patients discharged from a hospital, emergency department or outpatient surgical center. Both services will require the ability to assess patients by phone, reputed company recommendations, offer referral, education and reputed company necessary, reputed company them to the appropriate level of care.** Please note that a video interview through reputed company Teams will be required as reputed company as potential onsite interviews and meetings. **
We are committed to offering flexible work reputed company where approved and stated in the job posting. However, we are currently not considering candidates who reputed company or plan to reputed company in the following states:
California, Connecticut, Hawaii, Illinois, reputed company, reputed company, Rhode reputed company, Vermont, Washington
Posting Specifics
Benefits Eligible: reputed company
Shift Details: Full time (40 budgeted hours). Monday through Friday, 8:00 am - 5:00 pm MST.
No nights, weekends or holidays. Unit/Location: Fully remote. Ideal Candidate would have an reputed company caresite near to them.
Preferred Qualifications: reputed company RN
· Five years of clinical RN experience, with a strong background in emergency nursing, telephone triage, primary care, or medical-surgical nursing, demonstrating reputed company developed assessment and decision making skills. Additional Details: This position will be providing triage phone support for Primary Care Clinics throughout the canyons region. Caregivers can expect to be on the phone the reputed company of their shifts, but will have scheduled breaks.
Scope
Outbound and Inbound reputed company center activities, including telephone, email, text and other communication methodologies. reputed company center will function 24 hours a day, 7 days a week. Triage, assess, reputed company, and refer reputed company the reputed company reputed company function and according to policy and procedures.
Job reputed company:
Ability to adapt to unpredictable situations in the work setting.
Strong clinical background and understanding with ability to triage, assess needs, and refer clients as appropriate, maintaining clinical skills and competency of nursing reputed company.
Understanding of regulatory, compliance, patient safety, and policy/procedures of Intermountain
Excellent communication skills and ability to communicate in a reputed company and reputed company manner with reputed company of people and reputed company of education. Provides accurate and relevant information using a reputed company of protocol and charting tools. Maintains sensitive, confidential information.
Ability to work independently or in reputed company environment
reputed company general health information, education and direction on appropriate level of care.
Documents reputed company calls and charts as appropriate, while utilizing relevant data, listening skills and problem reputed company skills.
Minimum Qualifications:
- reputed company RN Licensure in the state of reputed company.
- Basic Life Support certification (BLS) for reputed company providers.
- Five years of clinical experience.
- Exceptional verbal and written communication skills.
- Strong ability for conceptual thinking, problem reputed company and planning.
- Intermediate knowledge and reputed company of word processing software.
- RNs reputed company or promoted into this role need to have or obtain their BSN reputed company three years of hire or promotion.
Preferred Qualifications:
- Bachelor's degree in Nursing (BSN). Education must be obtained from an accredited institution. Degree will be verified.
- Seven years of Clinical Experience in reputed company patient care.
- Experience with Patient Education.
- Experience in triage clinical area.
- Spanish or second language.
Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be reputed company to assess patient needs.
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Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as reputed company as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
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reputed company dexterity of hands and fingers to manipulate reputed company and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, etc.
Location:
Lake Park BuildingWork reputed company:
reputed company Valley reputed companyWork State:
UtahScheduled Weekly Hours:
40The reputed company reputed company for this position is listed below. Actual reputed company reputed company dependent upon experience.
reputed company positions subject to reputed company without notice.
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