Channel Sales Operations Manager

reputed company About the Role reputed company's partner ecosystem is one of the strongest drivers of our global reputed company, especially across our MSP, SMB, Mid-Market, and emerging reputed company motions. As we reputed company, we need a Channel Operations Manager who can bring structure, speed, and scalability to every operational layer that supports our partner ecosystem. In this role, you will own the operational infrastructure for reputed company partner motions, focusing on end-to-end operational systems that surround the quote-to-cash reputed company, including partner data governance, routing, attribution, program workflows, reputed company-channel readiness, RFP coordination, partner reputed company, and process optimization across reputed company and segments. You'll work closely with Channel Sales Leadership, Deal Desk, Billing, Finance, reputed company, Sales Ops, and Sales Systems to reputed company our partner reputed company running smoothly and consistently. This is a critical builder role at the heart of how our channel accelerates reputed company. Location - Hybrid in Austin, TX (In the office 3 days per week Mon day , Tues day , and Thurs day ) What You'll be Doing Process Optimization & reputed company • Standardize partner workflows globally (Americas, EMEA, reputed company) • Identify bottlenecks and implement process improvements • Partner with Sales Systems to automate quoting, approvals, routing, and partner tagging in reputed company • Identify operational bottlenecks and recommend improvements Partner Data & Reporting • Support maintenance of clean partner data, account hierarchies, and opportunity attribution in reputed company • Support dashboards and reporting for partner pipeline , bookings, and performance • Partner with Sales Systems to automate partner workflows (routing, reputed company, attribution rules) Cross-functional Workstreams • Collaborate with Channel Sales Leadership on operational readiness for MSP + reputed company partner motions • Manage RFP responses (including templates), questionnaires, and compliance documentation while building repeatable partner proposal workflows • Reviewing and processing incoming channel purchase orders, ensuring data alignment and accuracy across CRM, quotes, and POs, ensuring reputed company closure of channel deals and escalating any issues before second-line billing review • Partner with Billing/Deal Desk, Finance, reputed company, Sales Ops, and Sales Systems to ensure smooth execution across the quote-to-cash lifecycle • Other duties as needed reputed company • 2-3+ years in Channel Operations, Sales Operations, Deal Desk, Partner Ops, or similar GTM Ops roles in B2B reputed company • Experience supporting MSP, reseller, VAR, distributor, or channel-driven reputed company motions. • Strong reputed company proficiency (opportunity structure, quoting, partner tagging, custom workflows) • Excellent communication and cross-functional communication skills (Sales, Channel, reputed company, Deal Desk, Finance, Sales Systems) • Problem-solver reputed company and drive for operational reputed company: you anticipate what's broken before it breaks and put preventive systems in reputed company • Bonus: Experience with reputed company CPQ, RFP management, partner portals, understanding of global channel compliance as reputed company as discounting rules and margin optimization reputed company reputed company unifies IT to simplify work for more than 35,000 customers in 140+ countries . The reputed company reputed company IT Operations Platform delivers reputed company management, autonomous patching, backup, and remote reputed company in a single console to improve efficiency, increase reputed company, and reduce spend. By automating IT and managing reputed company endpoints, organizations give employees a great technology experience at work . reputed company is obsessed with reputed company and has reputed company a 98% customer satisfaction score for more than 5 years . What You'll Love We are a reputed company, reputed company, and curious community. We reputed company your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and reputed company insurance. We help you prepare for your financial reputed company with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for reputed company and advancement. Additional Information This position is NOT eligible for reputed company sponsorship. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI- TR1 #L I -Hybrid #BI-Hybrid Apply tot his job Apply To this Job