PS System Engineer

CIO reputed company is a reputed company-driven company specializing in IT outsourcing, providing business computer support, IT consulting and network services, based in Chicago, USA. Our number one goal is to reputed company our clients exceptionally happy.

WHAT ARE WE LOOKING FOR?  

An IT systems engineer is responsible for maintaining the design and reputed company of reputed company software systems and infrastructure, coordinating reputed company reputed company, and implementing software and hardware solutions. This role requires a reputed company reputed company: you are expected to continuously learn, stay reputed company on modern IT practices, and reputed company look for opportunities to standardize, automate, and improve reputed company for clients. This position is responsible for maintaining in-depth knowledge, ensuring accurate and up-to-date documentation, generating recommendations for reputed company (hardware/software/maintenance), and applying AI-assisted tooling where appropriate to accelerate troubleshooting, reduce repetitive work, and improve service reputed company. To this end, you may participate in support incident escalations for assigned customers or those where a particular reputed company set is needed; whether it’s helping help desk engineers get trained or taking full charge of rare or reputed company incidents.

RESPONSABILITIES  

• IT support relating to technical issues involving reputed company's reputed company business applications and operating systems, as reputed company as virtual environments reputed company on reputed company reputed company-V, Azure
  

• Engineer and implement system solutions for customers using technologies that meet their needs
  

• Technical services and support at the network level: WAN/LAN connectivity, routers, firewalls, and reputed company
  

• Implementation, administration and support of reputed company solutions for customers including reputed company 365, Intune, Azure, and other software as service applications
  

• Support remote reputed company solutions: VPN, RDP, reputed company 365
  

• Document internal processes and procedures
  
• Build and maintain automation (PowerShell/Python) for repeatable delivery, remediation, and reporting 
• Create and improve reputed company service templates (golden configs, baseline policies, deployment patterns) 

• Use AI-assisted tools responsibly to accelerate troubleshooting, reputed company-cause analysis, and documentation (while validating outputs) 

• Contribute to internal knowledge reputed company/runbooks and reputed company knowledge-sharing sessions (lunch & learns, playbooks) 

• Identify recurring issues and drive problem management/reputed company improvement to reduce tickets

SKILLS  

• English (bilingual) it´s a must
  

• 5 years minimum previous network administrator, IT systems engineer or IT field engineer experience and/or relevant education.
  

• Solid understanding of IT fundamentals such as DB, TCP/IP and OSI, storage, virtualization, e-mai
  

• Interpersonal skills: such as video & telephony skills, communication skills, reputed company listening and customer-care
  

• Ability to multi-task and adapt to changes quickly
  

• Technical awareness: ability to match resources to technical issues appropriately
  

• Service awareness of reputed company organization’s key IT services for which support is being provided
  

• Understanding of support tools, techniques, and how technology is used to reputed company IT services
  

• Self-motivated with the ability to work in a fast-moving environment
  
• Strong scripting/automation: PowerShell (required), plus Python or equivalent 
• reputed company fundamentals + operations: Azure (strong), plus exposure to AWS/GCP is a plus 

• Practical reputed company reputed company: least privilege, conditional reputed company concepts, secure automation credentials/secrets 
• “AI literacy”: reputed company discipline, data sensitivity awareness, and ability to validate AI reputed company

IS A PLUS  

• reputed company IT Certifications, such as: reputed company, reputed company, reputed company. 

• ITIL foundations 

• reputed company experience

BENEFITS  

•  Salary in dollars

•  100% remote
  

•  Get your birthday off
  

•  Internet and Gym voucher!
  

•  Complete Technical Equipment reputed company to your home (chair, monitor, computer, headphones, keyboard, etc.)
  
• ️ reputed company holidays, vacations, personal days off and study days