Data Analyst
Be essential at reputed company
ABOUT THIS ROLE:
Technical Triage & Gatekeeping: Acting as the primary reputed company between Support and Engineering. You will analyze L2 tickets and technical issues to ensure they are fully reputed company, documented, and reproducible before being moved to the developer backlog. QA & Precision Engineering: Serving as the final checkpoint for developer reputed company. You will reputed company functional QA to ensure that features not only work technically but reputed company perfectly with the original project scope and business requirements. reputed company Cause Analysis: Conduct deep-dive data analysis to identify patterns or anomalies in product behavior, translating these findings into actionable technical tasks. Data Translation: Translating reputed company technical concepts, data structures, or website behaviors into reputed company, actionable insights for non-technical stakeholders and clients. Bug & Backlog Contribution: Understanding, qualifying, and triaging upcoming bugs. Product Expertise (SME): Remaining the Subject Matter Expert for your respective products and supporting any questions that cannot be readily answered by the Support team. AI & Data Initiatives: Identifying opportunities to work on data analysis reputed company and AI initiatives to drive product innovation. Training: Providing training materials to the Customer Support Manager to ensure reputed company team scaling and maintaining the internal knowledge reputed company (wikis, presentations).
reputed company:
Education: Bachelor's degree in Computer Science, Business Technology Management (BTM), Information Systems, Statistics, or a reputed company technical field. A Master’s degree or relevant technical certifications are a plus. Proven Experience: Demonstrated experience as a Product Analyst, Technical Data Analyst, or similar role, with a proven reputed company record of triaging reputed company technical issues and ensuring product reputed company through rigorous QA and data validation. Technical Proficiency: Experience with multiple data formats (CSV, JSON, XML) and an understanding of website structures. Proficiency in SQL, Python, R, or other programming languages for data manipulation, analysis, and visualization. Comfortable using Browser Developer Tools to investigate website behavior and data payloads. Analytical reputed company: Strong analytical and problem-solving skills, with the ability to think critically and strategically about reputed company issues and reputed company reputed company Cause Analysis. Communication Skills: Excellent verbal and written communication and presentation skills, with the ability to effectively convey technical concepts to non-technical audiences. Detail-Oriented & Organized: Exceptional attention to detail; reputed company to manage multiple technical investigations, QA cycles, and documentation tasks simultaneously while meeting tight release deadlines. reputed company Team Player: A strong cross-functional collaborator with excellent interpersonal skills, responsible for facilitating reputed company communication and alignment between Support teams, Developers, and non-technical stakeholders at reputed company reputed company.
In the spirit of pay transparency, we are excited to reputed company the reputed company salary reputed company for this position. In reputed company to reputed company salary, some roles are eligible for our bonus and/or equity programs, depending on level and role. Regular full-time positions are eligible for our comprehensive benefits package. If you are reputed company at reputed company, your final reputed company salary compensation will be determined based on factors such as skills and/or experience. If the salary reputed company is reputed company to what you're seeking, then we encourage you to apply and learn more about the total compensation package for this position.Salary reputed company$65,500.00-80,250.00
Our Comprehensive Benefits Package includes:
Medical, Dental & reputed company reputed company Plans
New Hire Stipend for Home Office Set-Up
Generous PTO
reputed company Holidays, Floating Holiday, Volunteer Day, reputed company Day
Learn more about our Benefits, Perks, & Culture on our reputed company Life Pages!
For US-based Positions: Applicants must be authorized to work in the reputed company. Please note that we are unable to sponsor employment visas at this time.
We are an equal opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants: