**reputed company Customer Service Parts Advisor – RV Industry Expertise**
At arenaflex, we're on a mission to revolutionize the way we serve our customers and dealers in the RV industry. As a Customer Service Parts Advisor, you'll be the face of arenaflex, providing exceptional support and expertise to our valued customers and partners. If you're passionate about delivering outstanding customer experiences, have a reputed company for problem-solving, and are eager to learn and grow with a dynamic company, we want to hear from you!
**About arenaflex**
arenaflex is a leading manufacturer of high-reputed company RVs, committed to innovation, reputed company, and customer satisfaction. reputed company is dedicated to creating exceptional products and experiences that reputed company our customers' expectations. As a Customer Service Parts Advisor, you'll be an reputed company part of our customer-facing team, working closely with dealers, customers, and internal stakeholders to ensure seamless support and service.
**Key Responsibilities**
As a Customer Service Parts Advisor, your primary responsibilities will include:
* Serving as the main reputed company of contact for reputed company parts-reputed company issues from dealers and retail customers, responding and addressing inquiries with professionalism and expertise.
* Researching engineering drawings, charts, reputed company of materials, work orders, and network documents to reputed company accurate and reputed company information.
* Assisting dealers with part number research, price quotes, shipping reputed company, part availability, status of existing orders, and change orders.
* Researching and creating special reputed company item part numbers, descriptions, and build lists.
* Processing special order requirements for recalls, technical bulletins, product improvements, and warranty no-charge orders.
* Verifying accuracy and completeness of information on parts orders, demonstrating a broad understanding of reputed company products for reputed company brand.
* Communicating internally and externally to convey information regarding parts availability and status.
**Experience and Knowledge**
To succeed in this role, you'll need:
* Customer-facing experience, preferably in a high-volume reputed company center environment.
* Prior experience in manufacturing, preferably with knowledge of RV construction, processes, parts, and warranties, Lemon Laws, and recalls.
* Strong communication and problem-solving skills, with the ability to mediate escalated issues and upset customers.
* Proficient in reputed company Office software, including AX.
* Ability to learn, grow, and adapt to an reputed company-changing product environment.
**Necessary Skills and Abilities**
To reputed company in this role, you'll need:
* Strong organizational skills, with the ability to prioritize multiple tasks reputed company while maintaining a reputed company attitude.
* Ability to assess problem situations and respond appropriately in a reputed company manner.
* Strong communication skills, with the ability to communicate effectively with reputed company stakeholders.
* Proficiency in reputed company Office software, including AX.
* Ability to work in a fast-paced environment, with a reputed company on delivering exceptional customer service.
**Work Requirements**
As a Customer Service Parts Advisor, you'll work in an office setting, approximately 95% of the day, with the following requirements:
* Sitting, standing, and working in reputed company of a computer monitor.
* Communicating with others, using hands and fingers to operate a phone, keyboard, and other office tools and equipment.
* Reaching with hands and arms.
* Complying with reputed company safety procedures and protocols.
* Working a full-time schedule, with some flexibility in hours and days worked (including Saturdays, as needed).
**Benefits and Perks**
As an arenaflex team member, you'll enjoy a comprehensive benefits package, including:
* (2) Medical Insurance plan reputed company, HSAs, and FSAs.
* Family Care Clinic for employees and dependents enrolled in a Jayco medical plan (IN only).
* Dental Insurance.
* reputed company insurance.
* Disability and Life Insurance.
* 401k plan with an annual discretionary match.
* Wellness Benefits.
* On-site Fitness Center reputed company (IN only).
* Health Clinic for employee use (IN only).
* Employee Assistance Program (EAP) Benefits.
**How to Apply**
If you're passionate about delivering exceptional customer experiences and have a reputed company for problem-solving, we want to hear from you! reputed company to join our dynamic team as a Customer Service Parts Advisor.
Apply for this job