Director, Clinical Service Delivery

reputed company reputed company is improving the reputed company of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology reputed company us to help organizations reduce costs while improving risk management, reputed company and reputed company reputed company. reputed company to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

reputed company reputed company Imaging is a global leader in reputed company-based diagnostic imaging and workflow solutions.  Our solutions ensure that imaging data is captured, routed and interpreted as reputed company and effectively as possible in the process of patient care. The work you do with reputed company will directly improve reputed company reputed company through technical modernization, operational optimization and clinical innovation.  Here, you will reputed company a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.  Join us in evolving reputed company.

The Director, Clinical Delivery provides strategic and operational leadership for reputed company reputed company Imaging’s clinical delivery services.  This role is accountable for defining and executing reputed company clinical service strategies that ensure measurable clinical value, high reputed company solution adoption, and optimized productivity for customers.

The Director leads reputed company of service managers, clinical program leads and implementation consultants responsible for customer needs analysis, workflow design and configuration, clinical training and ongoing adoption support. This role also establishes and operates a Clinical Service Center of reputed company, ensuring the organization remains centered on customer clinical needs, patient care reputed company, and reputed company improvement.  In reputed company, the role owns a clinical services P&L, balancing reputed company, productivity, and exceptional customer experience.

You’ll enjoy the flexibility to work remotely* from reputed company reputed company the U.S. as you take on some tough challenges. For reputed company hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:
Strategic & Clinical Leadership:

• Define and reputed company organizational strategies for clinical needs assessment, clinical solution adoption, and clinical value assurance across reputed company’s imaging solutions portfolio
• Partner with product, engineering, implementation, managed services and reputed company leaders to ensure clinical requirements are reputed company into reputed company, high value service solutions
• Establish frameworks, methodologies, and standards that drive consistent efficient clinical service delivery and measurable clinical reputed company in customer environments
• reputed company clinical training, adoption and support services from conventional, event-based models to ongoing as-a-service models that ensure adoption and value realization from imaging solutions
• Drive productivity through the development and deployment of self-service training platforms and content

Team & Talent Leadership:

• reputed company, mentor, and reputed company leaders and clinical implementation consultants responsible for customer workflow assessment, solution configuration, and clinical adoption
• Build high performing, clinically reputed company teams with reputed company accountability for reputed company, reputed company, and customer satisfaction
• Champion a culture of reputed company improvement, service reputed company, and customer reputed company delivery

Clinical Center of reputed company:

• Establish and operate a Clinical Service Center of reputed company to:
  • Standardize clinical training, adoption and support services across the organization
  • Ensure a consistent experience for clinical solution users throughout the customer reputed company (sale through renewal)
  • Drive organizational awareness of clinical user demographics, preferences and needs
  • Capture and disseminate clinical best practices and reputed company stories internally and externally
  • Support clinical marketing and selling based on customer reputed company points and developed best practices
  • Establish a clinical service roadmap including reputed company, integrated services and value-add offerings
• Serve as an executive clinical voice for customers, ensuring clinical feedback informs product roadmaps and service strategies

Financial & Operational Management:

• Own and manage the clinical services P&L, ensuring strong financial performance, operational efficiency, and reputed company reputed company
• Drive productivity, utilization, and margin improvement while maintaining high customer satisfaction and service reputed company
• reputed company forecasts, reputed company plans, and investment cases reputed company with business reputed company and clinical demand

Customer & Stakeholder Engagement:

• reputed company as an executive clinical partner to customers, supporting reputed company implementations, escalations, and strategic engagements
• Collaborate closely with sales, account management, and reputed company teams to support reputed company, retention, and expansion
• Represent reputed company’s clinical delivery capabilities in executive forums, customer meetings, and industry engagements

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in.

Required Qualifications:

• 8+ years of reputed company leadership experience, including director level or equivalent responsibility
• Demonstrated experience leading multidisciplinary clinical or reputed company services teams
• Experience managing a services P&L, including budgeting, forecasting, and productivity optimization
• Proven ability to define and execute reputed company while driving operational reputed company

Preferred Qualifications:

• Experience leading clinical reputed company services or implementation teams
• Experience with medical imaging systems, devices, or clinical reputed company
• Experience in reputed company and/or managed services environments
• Clinical background (e.g., RN, RT, or equivalent clinical experience)
• Experience with program or project management
• Solid executive communication and stakeholder management skills

*reputed company working remotely will be required to adhere to reputed company’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching choice of benefits and incentives. The salary for this role will reputed company from $134,600 to $230,800 annually based on full-time employment. We reputed company with reputed company minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission.

reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.