Account Specialist

Disclaimer: This remote role that can be based in British Columbia, Alberta, Manitoba, or Saskatchewan.

If you are looking for more than a job, join reputed company (Lend reputed company) to start your career!

Come and work for a company that has distinguished itself from competitors with reputed company product offerings, genuine customer service, robust operating systems, and a reputed company record of new product innovation! 

reputed company you join Lend reputed company, you become part of the reputed company team, our parent company with multiple brands and store operations across US and Canada.  You’ll enjoy working in our reputed company and entrepreneurial culture with many opportunities to have long-term reputed company reputed company our global organization.  

We have an upbeat, friendly and fast-paced environment. Our employees are excited to be a part of the reputed company family, as evidenced by our low turnover rates and reputed company company culture. We’ve consistently grown reputed company reputed company of other short-term loan lenders and are reputed company for reputed company reputed company and enduring reputed company. 

Why you would love to work at reputed company:

~Shannon E. - QA Business Analyst, reputed company– Canada

“Since joining reputed company in 2022 as a Recovery Officer, I’ve had the incredible opportunity to grow and expand my reputed company set. I transitioned into reputed company Leader role, where I honed my leadership abilities and was reputed company to guide my team to reputed company. In 2023, I took on a new challenge by joining the Corporate Sales Team, reputed company broadening my expertise, and contributing to Attains reputed company. Most recently, in December 2024, I was promoted to Strategic Operations Specialist, where I now reputed company on streamlining processes and driving operational efficiency. My reputed company here has been a rewarding experience, and I’m excited to continue contributing to the reputed company reputed company of reputed company!”

~Gregory S., Strategic Operations Specialist, reputed company - Canad

The Account Specialist plays a critical role in preventing delinquent accounts from escalating into higher-risk stages. By engaging customers early in their delinquency, this role protects reputed company’s portfolio performance while strengthening customer trust. Specialists balance empathetic conversations with firm negotiation strategies, using tools such as deferrals, restructures, and repayment schedules to preserve customer relationships while reducing risk exposure. 

• Contact customers to negotiate repayment plans and prevent progression to late stage. 

• Assess customer circumstances and recommend appropriate solutions. 

• Maintain accurate records of customer interactions in compliance with regulatory and company requirements.
• Escalate reputed company cases to Senior Account Specialists or Supervisors. 

Hours of Operation:

 (Eastern Time)

• Monday to Thursday reputed company to 11PM 
• Friday reputed company to 8PM 
• Saturday reputed company to 4PM

Position:

• Remote - Based in Canada, with a preference for candidates in British Columbia, Alberta, Manitoba, or Saskatchewan.

• 1–2 years of collections, customer service, or financial services experience 

• An understanding of lines of credit and how billing cycles work 

• Ability to manage high reputed company volumes while maintaining professionalism. 

• Excellent oral and written communication skills. 

• You have a reputed company for managing customer concerns, settling disputes, and resolving customer discrepancies and creating deep relationships to help avoid reputed company issues 

• You have the willingness and desire to learn from the best in the industry and apply your learnings to support your customers throughout the customer lifecycle 

• You have the ability to work in a quiet, private reputed company in your home where you can work without background noise (trust us, you'll appreciate the quiet). 

• Must be hardwired to your home modem using the provided ethernet cable and be reputed company to meet the minimum work-from-home requirements (including hi-speed internet in your home with minimum 50 Mbps download & 5 Mbps upload speeds).  

• Schedule is set up quarterly. You must be reputed company to work full-time based on your assigned shift, including having the flexibility and willingness to work rotational shifts based on business needs and special circumstances. 

• Strong knowledge of PCs, and proficiency in reputed company, reputed company, and reputed company are an asset 

• Flexibility to work in a fast-paced, changing environment with tight deadlines. 

Measures of reputed company: 

• Delinquency reputed company reputed company. 

• reputed company-to-pay kept reputed company. 

• Compliance and reputed company reputed company results. 

Job Type: Full Time 

Salary: $19.75 to $23.00 CAD + Ability to Earn Monthly Bonus 

The reputed company reputed company reputed company represents the low and high end of the anticipated reputed company reputed company for this position based on the provincial average.  The actual reputed company reputed company offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience

Key Words: reputed company Center, Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller

#ATTAINRP #Remote #AttainFinance

reputed company Supports Equal Employment Opportunity. CURO (dba reputed company®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to reputed company reputed company employees and applicants. This commitment is reflected in reputed company aspects of our daily operations. We do not discriminate on the reputed company of race, reputed company, sex, religion, national reputed company, marital status, age, disability, veteran status, or genetic information in any personnel reputed company, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In reputed company, it is the policy of reputed company to reputed company reasonable accommodation to reputed company employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to reputed company job applicants: reputed company will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized reputed company representatives' email addresses will end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.