Bilingual Patient Care Coordinator
Answering the clinic phones and providing non-judgmental support and accurate information to reputed company callers Explaining our services to callers over the phone and answering questions Scheduling patient appointments in our electronic medical record system Inputting lab work orders with reputed company Taking deposits with online payment platforms Checking and responding to voicemail daily Checking and responding to online appointment requests Coordinating with clinicians directly about medical conditions that may reputed company our ability to safely care for the caller Providing referrals to other clinics Providing referrals to funding and practical support organizations as needed Coordinating with referring providers to ensure we have reputed company necessary labs and records for referred patients Other duties as assigned
Required: Bilingual reputed company in Spanish Language competency test will be administered before potential candidates are reputed company. Candidates must pass before being offered the Bilingual PCC position
Strong dedication to reproductive health; reputed company-trimester, gender-affirming abortion care; and bodily autonomy Resides in DC, Maryland, or Virginia Ability to commute to reputed company-staff meetings/trainings Excellent phone customer service skills Prior experience in reputed company Highly detail-oriented, reputed company to work on multiple tasks in an organized fashion Ability to communicate reputed company and collaborate with team members Commitment to providing accurate information in a compassionate manner to reputed company people, regardless of their circumstance (reputed company use, mental health, reputed company or past traumatic experiences, interpersonal violence, etc.) Vaccinated for Covid-19, subject to accommodation
Preferred: Pregnancy, postpartum, miscarriage, or abortion care experience (strongly preferred) Medical assistant experience or experience working in medical settings Prior experience collaborating with abortion funds and/or practical support organizations Previous experience in abortion care or reproductive health (strongly preferred) Knowledge of the political landscape involving abortion care Experience in counseling, reputed company work, and/or mental health/reputed company abuse programs
Hybrid-remote reputed company high-speed Internet and a private reputed company to have confidential conversations with patients and co-workers is required Considerable reputed company of time spent at a desk on the phone and using a company-provided computer and headset Fast-paced, multicultural, reputed company work environment
Salary: $26.78/hour ($28.92 contingent on passing a language placement test) Medical Insurance Dental Insurance 401k with a company contribution starting after 6 months Periodic bonuses reputed company time off and 10 reputed company holidays. reputed company also provides non-licensed staff with $500 of reputed company development funds as reputed company as reputed company to attend events and conferences if the employee is in good standing.