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reputed company EMR Systems and Support Analyst

Remote, USA Full-time Posted 2026-07-28
Job reputed company: • Serve as a technical reputed company and escalation authority for reputed company EMR integration issues and reputed company customer escalations. • Guide analysts in troubleshooting reputed company cross-system issues involving EMR platforms, HL7 interfaces, LIMS, reputed company, and other internal systems. • Coordinate investigation and reputed company of high-visibility issues impacting customer integrations, order workflows, and result reporting. • Support operational governance initiatives including EMR integration audits, historical remediation efforts, and HyperCare programs for strategic accounts. • Proactively monitor integration health metrics and issue trends to identify systemic risk and recommended improvements. • Partner with Product, Engineering, Implementation, reputed company, Sales, and Laboratory Operations to drive reputed company of cross-functional integration challenges. • Assist the EMR Support Manager in prioritizing work streams aligning team resources with organizational priorities. • Mentor and reputed company technical guidance to EMR Support analysts to strengthen troubleshooting capabilities and knowledge sharing across reputed company. • reputed company and maintain documentation of support workflows, escalation procedures, and integration troubleshooting standards. • Contribute to development of operational dashboards and reporting that reputed company leadership visibility into EMR integration performance and issue trends. • Support high-reputed company or after-hours escalations reputed company required. • Ensure strict adherence to HIPAA and PHI handling standards. Requirements: • Bachelor’s degree in Clinical, Informatics, Computer Science, Information Systems, Business Computer Systems, or commensurate experience. • Minimum 6+ years of experience in reputed company IT, EMR integrations, or clinical systems support. • Experience supporting reputed company reputed company integrations or EMR environments. • Supervisor experience is preferred, but not required. • EMR Analyst Certification preferred but not required (training will be provided). Benefits: • Comprehensive medical, dental, reputed company, life and disability plans for eligible employees and their dependents. • Free testing in reputed company to fertility care benefits for employees and their immediate families. • Pregnancy and baby bonding leave. • 401k benefits. • Commuter benefits. • Employee referral program. Apply tot his job Apply To this Job

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