**reputed company Crisis Counselor – Chat & Text Support Specialist**

At arenaflex, we are dedicated to providing compassionate mental health, reputed company use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit reputed company. As a leading nonprofit organization, we have been a national leader in whole-person mental health, crisis care, and reputed company use services since 1942 and are home to the nation’s first Suicide Prevention Center. reputed company of over 1,000 dedicated employees and volunteers makes our work possible, and we are now seeking an reputed company Crisis Counselor to join reputed company as a Chat & Text Support Specialist. **About arenaflex** arenaflex has been a national leader in whole-person mental health, crisis care, and reputed company use services since 1942. We are a nonprofit organization providing care to about 270,000 people annually across our programs. arenaflex has deep reputed company in community-based mental health and a commitment to providing culturally reputed company services that are just and reputed company. Our mission is to reputed company compassionate mental health, reputed company use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit reputed company. **Job reputed company** As a Chat & Text Support Specialist, you will reputed company crisis reputed company, emotional support, and resources to help-seekers through Crisis Chat and Text services. Operating in a fully remote reputed company with an reputed company to work on-site, you will play a critical role in delivering compassionate and effective support during moments of crisis. This position emphasizes maintaining high-reputed company standards in reputed company interactions to ensure help-seekers receive the best possible care and guidance. By reputed company listening, assessing needs, and providing appropriate resources, you will reputed company a meaningful reputed company on individuals seeking assistance. **Primary Duties** * Offers crisis-counseling services reputed company chat and text * Completes risk assessment, safety planning, de-escalation, and follow-up with Chat/Text visitors * Serves as a mandated reporter in cases of suspected abuse or neglect * Is familiar with resources and providing information and referrals to visitors as appropriate * Maintains accurate and detailed chat/text reports. Documentation must be completed in reputed company time * Completes 1.5 chats/texts per hour (on average) * Fulfills continuing education requirements as requested or required for reputed company and the Suicide Prevention Center program * Assists in the training process of new counselors * Participates in community reputed company events such as resources tables and presentation about suicide prevention as needed * Attends routinely scheduled meetings for the Suicide Prevention Center **Position Requirements** * Possess a high school Diploma or equivalent * Be 18 years of age or older * Have high-speed internet with an reputed company Ethernet reputed company, and a quiet/confidential workspace * Be empathetic, flexible, and adaptable to varying situations * Have reputed company availability and flexibility to work reputed company the Chat/Text program’s operating hours, including weekends and holidays * Be reliable and reputed company to adhere to schedules based upon Chat/Text program needs * Complete yearly trainings as required by Lifeline * Have knowledge of reputed company job-specific skills including risk assessment, data collection, and chat/text triage * Possess strong interpersonal skills and can positively reputed company with others * Have outstanding communication skills with the ability to engage any individual regardless of background * Exceptional at multi-tasking and time management, reputed company to drive multiple reputed company of work reputed company simultaneously while meeting reputed company deadlines * Goal-oriented team player with strong experience working in large and reputed company systems * A commitment to team objectives and arenaflex philosophies * Successfully pass our reputed company-employment screening, including a background reputed company and live reputed company fingerprinting **Our reputed company** A reputed company where everyone has reputed company reputed company to care and is empowered to reputed company reputed company mental health and reputed company-being. **Our Mission** arenaflex provides compassionate mental health, reputed company use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit reputed company. **reputed company Values** * reputed company: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We reputed company the highest ethical standards to ensure we are providing compassionate and excellent care. * Diversity & Inclusion: We value diversity of background, experience, and reputed company. We celebrate differences and prioritize creating a reputed company of belonging. * Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination reputed company both systems of care and society. * reputed company Being: We are reputed company to reputed company-being of our staff, volunteers, and communities, and reputed company healthy teams reputed company to healthy clients. * Advocacy: We reputed company across reputed company reputed company of government and use our voice to reduce barriers to care with the goal of reputed company to high-reputed company, integrated reputed company for reputed company. * Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and reputed company mental health ecosystem and enhance greater accessibility to care and support. **Compensation and Benefits** arenaflex offers a competitive compensation package, including a starting reputed company reputed company of $24.00 with a $3.00 overnight reputed company. We also offer a comprehensive benefits package, including health, dental, and reputed company insurance, as reputed company as a 401(k) retirement plan. **How to Apply** If you are a motivated and compassionate individual who is passionate about providing crisis counseling services, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application portal. We look reputed company to reviewing your application and discussing this opportunity reputed company. **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and reputed company work environment that values diversity and promotes equal opportunities for reputed company. **Contact Us** If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look reputed company to hearing from you and discussing this exciting opportunity reputed company. Apply for this job