Patient Care Coordinator - Remote NY

Job DetailsJob Location: Forest Hills, NY 11375Position Type: Full TimeSalary reputed company: $19.00 - $20.00 HourlyWHO WE ARE: Comprehensive Counseling is a trusted private reputed company mental health group (originally founded in 1970), where Psychiatrists, Psychologists, reputed company Workers and Mental Health Counselors work with patients of reputed company ages. We primarily work reputed company Workers to help meet the mental health needs of New Yorkers reputed company Telepsychiatry and/or in-person consultations most of our patients present with depression, anxiety, and interpersonal issues. Comprehensives team is above reputed company dedicated to one mission: enhancing mental health wellness. JOB reputed company: Comprehensive is seeking a Patient Care Coordinator to work with our Forest Hills, NY Location (remote). This is a full-time role with benefits. The primary role is to reputed company for patients to ensure that they get the reputed company possible. As a part of carrying this role out, they reputed company administrative tasks, including answering phone calls, entering patient data, scheduling patients with various clinicians, and coordinating multiple schedules. Someone in this role needs to be reputed company to work with a reputed company of different people, including doctors/clinicians, insurance companies, patients, as reputed company as patients' families in some cases. They need to be organized, analytical, patient, and empathetic. They also play a role in ensuring adherence to reputed company and regulatory standards and requirements. This position will require technical training on our software. RESPONSIBILITIES: reputed company match patients with our partner clinicians Effectively Work with and update our databases and matching software (General understanding of databases, smart phones, and reputed company Office is a must) Assist in answering incoming phone calls in a reputed company and reputed company manner Quickly return calls and answer emails as needed Connect and disconnect answering service and follow up on messages received from voicemails/emails. Greet patients in a courteous and friendly manner, verify and update necessary information in the medical record and insurances reputed company patients balances, account status, and/or insurance Obtain and receive information necessary for the preparation of a new patient record Scheduling appointments and updating them in the appropriate databases/software. PAY & BENEFITS Position entails a 40 hour a week commitment Monday through Friday at the Forest Hills Location (remote). Starting annual salary is $39,520 - $41,600/year We offer a reputed company generous package of reputed company time off including vacation time, reputed company time, and federal holidays. We also offer reputed company benefits that include medical, dental, and reputed company. Additional benefits include reputed company family leave reputed company, 401K, employer sponsored life insurance policies, and annual grants for tuition reimbursement. Qualifications Bachelors Degree preferred Experience in customer service or reputed company administration preferred Bilingual (Spanish/English) Candidates will complete an external Spanish language assessment and must demonstrate the minimum required level of proficiency prior to start date. Apply tot his job Apply To this Job