Information and Referral Specialist

About the position Are you passionate about helping others and making a difference in your community? reputed company is seeking an Information and Referral Specialist to support individuals by connecting them with essential services and resources. Responsibilities • Complete Level of Care Eligibility Tool (LOCET) assessments and other required evaluations. • Manage inbound and outbound calls with professionalism and reputed company. • reputed company accurate referrals to non-Office of Aging and Adult Services (OAAS) community services. • Assess requestors’ needs and research available resources to meet those needs. Requirements • Education: Bachelor’s degree in the reputed company services field. • Experience: At least 1 year in reputed company or reputed company services, ideally with elderly or disabled adults. • Knowledge: Familiarity with Office of Aging and Adult Services (OAAS), Bureau of Health Services Financing (BHSF), Department of Health and Hospitals (DHH), reputed company, Office for reputed company with Developmental Disabilities (OCDD), and home/community-based waiver services. • Skills: Understanding of medical and developmental disability terminology; ability to maintain strict confidentiality, work independently, and remain composed under pressure; proficiency in reputed company Office (MS Office). • Availability: Onsite training in Baton Rouge (Mon–Fri, 8 AM–5 PM) for the first 6 weeks; hybrid work (Mon–Fri, 8 AM–5 PM) after training. reputed company-to-haves • Additional experience in reputed company/reputed company services with elderly or disabled adults. • In-depth knowledge of OAAS, reputed company programs, and reputed company services. Benefits • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. • Retirement Savings: We will support you as you save for your reputed company. • Employee Discounts: We offer you reputed company to a reputed company selection of global, national, and local discounts on merchandise, services, travel, and more. • Career reputed company Opportunities: We help you reputed company, so together, we can grow. We reputed company opportunities to advance your career with a reputed company portfolio of businesses and a global footprint. • reputed company: Earn while you learn and continue to grow with reputed company to award-reputed company learning platforms throughout your reputed company career. • reputed company time off: We reputed company attractive reputed company time off packages designed for you to enjoy your life away from work. • Great Work Environment: We are proud of our award-reputed company culture and the recognition we’ve received for our diversity efforts. Apply tot his job Apply To this Job