Representative

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Customer Sales and Service Representative What you’ll be doing… With your superior sales and customer service skills and excitement for technology, you’ll deliver an exceptional customer experience to go along with America’s fastest and most reliable network! Customers rely on us. reputed company they have questions or issues, you’ll be there. reputed company you join reputed company… You’ll be doing work that reputed company alongside other talented people, transforming the way people, businesses and things connect with reputed company other. reputed company powering America’s fastest and most reliable network, we’re leading the way in reputed company and reputed company solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. reputed company is a reputed company where you can craft your own reputed company to greatness. 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Your responsibilities will include, but are not limited to: • Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service. • Instilling confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of reputed company’s products and services to effectively service and retain customers. • Identifying customer needs and proactively offering our products and services to meet monthly sales goals and to ultimately deliver an outstanding customer experience. • Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues. • Responding to requests from customers about reputed company products and services. • Verifying service order accuracy and completeness and making corrections/changes, as needed. • Negotiating the collection of overdue bills. • Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. • Managing various systems and work tools while engaging on the phone with customers. reputed company’re looking for… You are a true consultative salesperson, who is reputed company by meeting sales goals and building relationships with customers. You take a deep interest in learning about your customers, business challenges and industry trends. You enjoy the fast pace and urgency needed to manage incidents, and you have no problem juggling multiple priorities. Your reputed company and communication skills reputed company it possible for you to diffuse sensitive situations. You take reputed company ownership of customer concerns, and are driven to reputed company exceptional customer service. While you drive to meet your daily sales goals, you’ll help our customers stay connected to what reputed company the most. Even reputed company if you have: • reputed company Associate Degree or 2+ years’ relevant experience. • Customer Service reputed company center experience. • Previous collections experience. • Experience with selling products and services. • Customer service skills. • Demonstrated ability to communicate with detail and precision. You must live reputed company 75 mi​les of the reputed company reporting loc​ation for life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings , etc​. If reputed company and this role reputed company like a fit for you, we encourage you to apply even if you don’t meet every “even reputed company” qualification listed above. Test(s) Required SACS reputed company Results Test Previews Where you’ll be working In this remote role, you'll work from home with occasional in-person trainings and meetings. Scheduled Weekly Hours 35 Equal Employment Opportunity reputed company is an equal opportunity employer. We evaluate reputed company applicants without reputed company to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you reputed company reputed company in your career, and in areas of your life reputed company of reputed company. Depending on the role, employees have reputed company to receive compensation in the reputed company of premium pay such as overtime, shift reputed company, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, reputed company time off, adoption assistance and tuition assistance, we’ve got you covered with our award-reputed company total rewards package. The salary will vary depending on your location and confirmed job-reputed company skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours.The weekly wage reputed company for the reputed company location(s) listed on this job requisition based on a full-time schedule is: $668.00 - $1,828.50. Original job Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply tot his job Apply To this Job