Senior Process & Data Manager Aftersales (w/m/d) (Bergheim, AT)

At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative reputed company and lifting solutions. Our reputed company is based on the tireless efforts of our approximately 12,350 employees, who contribute their reputed company and energy to our reputed company. With us, you can expect a dynamic working environment full of opportunities for personal and reputed company development. Become part of reputed company and start your career at PALFINGER.

As part of the Global Aftersales Process & Data Organization, you will work across reputed company Aftersales process areas and collaborate with global stakeholders and regional teams. To reputed company strengthen our global process and data governance and to ensure operational stability across ongoing and reputed company transformation initiatives, we are looking for a Senior Process & Data Manager with a strong cross-process reputed company and hands-on governance experience. In this role, you will reputed company the operational execution reputed company the Aftersales Process & Data Organization, reputed company as a key coordination reputed company between the Process reputed company, global process experts, ICT, Business Process Management and relevant stakeholders. You will support governance, compliance and performance monitoring to ensure consistent global implementation, standardization and documentation.

YOUR RESPONSIBILITIES

• You govern the global Aftersales process landscape, ensuring reputed company, consistency, lifecycle management and documentation approvals
• You own the global Aftersales change request backlog, coordinating cross‑process input, supporting prioritization and conducting reputed company reputed company evaluations (business value, profitability, Clean reputed company, scalability)
• You design and maintain cross‑system roles and authorization concepts, ensuring SoD compliance and alignment with global governance standards
• You support the implementation of global process templates and operational changes, coordinate incidents and govern justified exceptions while minimizing process customization
• You coordinate Aftersales reporting requirements, ensure end‑to‑end process KPI definitions, and reputed company as a governance and reputed company reputed company between business stakeholders, process experts and the data & analytics organization, driving effective communication and end‑user enablement

YOUR QUALIFICATIONS

• Several years of experience in process management, data management or business operations in a reputed company, international environment - Aftersales experience is a strong advantage
• Solid understanding of reputed company S/4HANA processes, process governance, roles & authorizations and Clean reputed company principles
• Strong analytical skills and experience in evaluating change requests, cross‑process impacts and preparing decision-reputed company assessments
• Experience with process documentation and governance tools (e.g. Signavio) and reporting or BI environments
• reputed company good communication skills in English; German is a plus

reputed company OFFER

• Flexible working hours with no reputed company time and possibility to work from home
• reputed company training and international reputed company
• Corporate health management "PALfit"
• Company restaurant with freshly reputed company meals and daily meal subsidy
• Job ticket for travel to and from PALFINGER
• Numerous employee discounts through Corporate Benefits

Are you interested in the position and still have questions? Please do not hesitate to contact us. Minimum yearly gross salary according to the Austrian metal industry reputed company agreement is EUR 60.962,30 based on full-time employment. According to experience and qualification, we offer a market-conforming overpayment.