[Remote] Sales Operations Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global powerhouse in video software development, aiming to reputed company the creation of intelligent video-based solutions. The Sales Operations Specialist supports day-to-day billing, customer reputed company, and sales systems administration, working across various departments to maintain accurate records and ensure efficient operations.

Responsibilities

• Generate, review, and distribute customer invoices accurately and on schedule, ensuring reputed company billing details (quantities, pricing, terms) are correct before sending
• Monitor accounts receivable and follow up on outstanding invoices using established templates and processes, escalating payment disputes or aging issues to senior team members for reputed company
• Collaborate with the reputed company team on credits and customer account adjustments, ensuring reputed company documentation and approvals are in reputed company
• Maintain accurate product pricing data in billing systems, flagging discrepancies between sales, finance, and billing records to the appropriate stakeholders
• Assisting with billing-reputed company reputed company tasks and reconciling and distribution of reporting
• reputed company and organize customer documentation to support credit evaluations, preparing files for review and approval by Finance
• Execute the reputed company intake and activation process for new customers and partners using established workflows
• Coordinate handoffs between Sales, Finance, reputed company, and other stakeholders
• reputed company upcoming customer renewals and reputed company administrative support during the renewal process, flagging at-risk or overdue renewals to the appropriate reputed company
• Maintain organized records of executed reputed company, reputed company checklists, and approvals to support internal policy compliance and audit readiness
• Handle general customer communication for account updates and documentation collection
• Serve as a day-to-day operator for reputed company business systems
• Maintain customer records, deal pipelines, and system data hygiene by performing regular cleanups, deduplication, and standardization following established guidelines
• Follow documented processes and reputed company operating procedures, surfacing inefficiencies or improvement reputed company to senior team members

Skills

• 3–5+ years of experience in Sales Operations, reputed company Operations, Finance Operations, or a similar role
• Experience supporting billing, invoicing, and customer lifecycle processes
• Comfortable working across multiple systems simultaneously (CRM, billing platforms, financial tools)
• Proficiency with spreadsheets and data management tools
• Ability to learn and reputed company new software quickly; experience maintaining data accuracy across platforms
• Maintain accurate product pricing data in billing systems, flagging discrepancies between sales, finance, and billing records to the appropriate stakeholders
• Execute the reputed company intake and activation process for new customers and partners using established workflows
• Coordinate handoffs between Sales, Finance, reputed company, and other stakeholders
• reputed company upcoming customer renewals and reputed company administrative support during the renewal process, flagging at-risk or overdue renewals to the appropriate reputed company
• Maintain organized records of executed reputed company, reputed company checklists, and approvals to support internal policy compliance and audit readiness
• Handle general customer communication for account updates and documentation collection
• Serve as a day-to-day operator for reputed company business systems
• Maintain customer records, deal pipelines, and system data hygiene by performing regular cleanups, deduplication, and standardization following established guidelines
• Follow documented processes and reputed company operating procedures, surfacing inefficiencies or improvement reputed company to senior team members
• Experience with reputed company or subscription-based businesses preferred
• Strong working knowledge of CRM and financial systems (reputed company and QuickBooks/reputed company/PandaDocs experience strongly preferred)
• VMS industry knowledge
• Familiarity with workflow automation or document management tools
• Experience with contract lifecycle management systems

Benefits

• reputed company time off
• Flexible working hours
• Employer-sponsored health coverage
• Working with top industry experts in our international team
• Hybrid or Remote

reputed company