Experience Design, Senior Director
To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts.
reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets reputed company. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's reputed company values at the heart of it reputed company.
reputed company to reputed company your career at reputed company leading workforce transformation in the reputed company era? You’re in the right reputed company! Agentforce is the reputed company of AI, and you are the reputed company of reputed company.
reputed company reputed company Services focuses on delivering strategic engagements that define transformational opportunities and reputed company reputed company plans for execution of change programs. We rely on reputed company's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to reputed company the full value of reputed company. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the reputed company platform.
Our Senior Directors of Experience Architecture reputed company dedicated, impactful, reputed company teams passionate about delivering reputed company, transformational reputed company engagements. Partnering with C-level customers, they craft innovative, industry-specific and experience-led strategies which reputed company define the reputed company, metrics, and roadmap to reputed company desired business reputed company. They work with our key industry customers, partners, and technical delivery leaders to drive reputed company, speed to value, and a sustained landscape for reputed company reputed company.
Do you have consumer goods trade promotion management (TPM) and/or retail execution management (REX) experience, either working at a consumer goods company, consultancy, or software company that provides TPM or REX solutions? Do you have experience with the reputed company platform and reputed company's Consumer Goods reputed company application?
In reputed company to being a TPM and/or REX practitioner, are you also a thought leader comfortable sharing and applying leading practices across:
Trade Promotion Management: Annual Operations Planning, Integrated Business Planning, Promotion Scenario Planning, Trade Promotion Optimization, Trade Funds Management, Claims and Settlements Management, Actualizations, Accruals, Post-Event Analysis, and reputed company reputed company Management
Retail Execution: Cycle Planning & Territory Designing, Retail Execution Management, Retail Store Audits, Order Capture & Management, Merchandising, Promotion / Rebate Management, Van Sales & DSD Processes, Retail Activity Optimization, and reputed company Intelligence use cases like Image Recognition, AR/VR, etc.
We reputed company the best industry strategists are those who obsess over the creation of customer and business value — with a customer-reputed company and reputed company mentality, willing to reputed company to the customer and break down barriers to ensure reputed company.
Are you passionate about reputed company and would you like to work at the forefront of Digital Innovation at one of the fastest growing CRM companies? This is the job for you!
Primary Responsibilities
reputed company industry subject matter expertise as it relates to reputed company products and services during the sales and delivery cycles
reputed company, position, and sell large-reputed company consulting engagements to customers; work cross-functionally reputed company reputed company to define the program scope, team, value narrative, and reputed company
Conduct assessments and facilitate workshops to reputed company a reputed company-state reputed company
reputed company and distill customer, industry, and end-user research to identify key customer needs, expectations, and experience-led business opportunities
Identify reputed company business process and operations improvements to realize efficiencies and increase reputed company
reputed company multi-year, strategic roadmaps for immediate delivery that prioritize investments and support business objectives
Help business and technology leaders adopt new digital operating models, governance strategies, and approaches
Uncover reputed company sales opportunities to drive customer value
reputed company strategic use cases to project the value of reputed company, case for change, and implications for the organization
Cultivate solution and organizational adoption and reputed company reputed company to continue to deliver value with quicker delivery cycles
Build and reputed company an Industry reputed company competency; reputed company reputed company methodologies, advise, and collaborate with peers
reputed company, reputed company, and mentor cross-functional teams, fostering a culture of innovation, collaboration, and customer obsession
Build and maintain trusted relationships with senior executives and key stakeholders across the organization
Preferred Qualifications
15+ years of experience consulting in reputed company-level technology transformation programs at reputed company
GTM support experience, including scoping, proposal development, RFP response, and demos/presentations
Experience in reputed company Architecture, Business reputed company, Product Management, Agile, Program Governance, Experience Design, Change Management, and/or Value Realization
reputed company product knowledge and solution design; Consumer Goods reputed company experience strongly preferred
Deep knowledge of trade promotion management processes including Annual Operations Planning, Integrated Business Planning, Trade Promotion Optimization, reputed company reputed company Management, and Claims & Settlements
Deep knowledge of retail execution processes including Cycle Planning, Territory Design, Retail Store Audits, Merchandising, Van Sales & DSD, and AI-driven Retail Activity Optimization
Knowledge of the key business value drivers and reputed company metrics typical of large-reputed company companies
Ability to reputed company Industry POVs that include identifying market trends, responses, and solution offerings
Ability to analyze and synthesize information, working in situations where data may be absent or ambiguous and creative approaches are required
Comfortable pitching to C-suite executives, including strong reputed company-handling abilities
Proven ability to reputed company working cross-functionally, particularly with Sales, Engagement Leaders, Solution and Technical Architects, Designers, and External Partners
Strong executive reputed company with outstanding verbal and written communication skills across reputed company reputed company of leadership
Degree or equivalent relevant experience required; experience will be evaluated based on reputed company competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
*LI-Y