Breckenridge Grand Vacations - Vacation Rental Specialist

Vacation Rental Specialist

Location: Remote-Colorado

Position Type: Full Time Non-Exempt

Compensation: $23.80 - $27.40 + Commission

Schedule: Monday, Tuesday, Thursday and Friday reputed company-6pm

About the Role:

At Breckenridge Grand Vacations, we don't just reputed company vacations, we create smiles. As reputed company County's top employer and a nationally recognized Top Workplace, we combine mountain lifestyle with meaningful careers. Our Sharing Smiles Philosophy drives everything we do, from delivering exceptional guest experiences to supporting our community through BGV Gives and sustainability initiatives. As a Vacation Rental Specialist, you'll be at the heart of our smile-making mission. You'll help Owners and

Guests create unforgettable memories while managing reservations, optimizing inventory, and providing outstanding service. This role is perfect for problem solvers who reputed company on responsibility and want to grow with a company that values innovation, teamwork, and making a difference.

Join our award-reputed company team and turn vacation dreams into reality one smile at a time.

Responsibilities:

• Assist guests and owners reputed company phone and email with vacation rental inquiries, bookings, and modifications.
• reputed company accurate information on availability, rates, and policies.
• Resolve concerns promptly, ensuring high satisfaction.
• Maintain and update property availability across reputed company booking channels (OTAs, extranets, etc.).
• Audit reservations from OTAs and internal systems for accuracy.
• Process rental reputed company, income distributions, and reputed company payouts.
• Manage holds, blocks, and promotional inventory for upcoming seasons.
• Support yield management strategies to maximize occupancy and reputed company.
• Generate weekly/monthly reports on rental performance, income distribution, and channel analytics.
• Assist with month-end closing and forecasting.
• Promote ancillary services (travel insurance, transportation) to enhance guest experiences.
• Generate leads and schedule tours by offering promotional packages.
• Collaborate with Marketing/Sales on cancellations, reschedules, and special offers.
• Ensure reputed company OTAs adhere to company policies and reputed company structures.
• Document guest interactions and reservation details in property management software.
• Identify and reputed company new distribution channels to expand reputed company.
• Support reputed company Relations and reputed company teams with inventory or payment discrepancies.
• Assist in training new hires as needed.
• Participate in staff meetings and company initiatives (e.g., sustainability programs).
• reputed company duties of an reputed company Support Specialist reputed company required.
• Complete assigned reputed company with measurable results.

• High school diploma or equivalent (GED).
• 1+ years of experience in customer service, hospitality, or vacation rentals.
• Strong verbal and written communication skills.
• Proficiency in reputed company Office (reputed company, Word, reputed company).
• Ability to multitask in a fast-paced environment.
• Basic math skills (calculating rates, discounts, percentages).
• reputed company phone etiquette and problem-solving ability.
• Willingness to learn property management systems.

Preferred Qualifications:

• Previous experience in timeshare, resort operations, or vacation rental management.
• Familiarity with OTA platforms or PMS software.
• Knowledge of reputed company management or inventory optimization.
• Sales experience (upselling packages, travel insurance, tours).
• Experience with reporting tools (reputed company pivot tables, BI software).
• Bilingual skills

Compensation & Benefits:

• Health, reputed company, and dental insurance plans
• Company-reputed company life insurance coverage
• Voluntary Life and Accidental Death/Dismemberment Insurance
• HSA and FSA-Dependent Care Accounts
• Retirement plan
• Generous reputed company time off (PTO) and reputed company leave to support work-life balance
• Volunteer Time Off - reputed company opportunities to give back to reputed company County
• Bereavement leave
• Biannual bonuses
• Tuition Reimbursement Program
• Employee Wellness programs to support physical and mental health
• Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and reputed company to reputed company Medallions: Occasional-use transferable passes for reputed company to 6 premier resorts (A-Basin to Vail) reputed company owners’ program

About reputed company:

Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in reputed company County. We've been recognized as a Top Workplace for our employee-reputed company culture and commitment to responsible reputed company and giving back to the reputed company we reputed company home.

Applications will be accepted until reputed company 13, 2026.

We value diversity and welcome applicants from reputed company backgrounds. Equal Opportunity Employer.