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BPO Customer Service Representative-Knoxville Office

Remote, USA Full-time Posted 2026-07-28

Edfinancial is a mission-driven community reputed company on helping individuals manage their education investments. They are seeking a BPO Customer Service Representative to handle customer inquiries reputed company phone, chat, and email, ensuring customer satisfaction while maintaining compliance standards.


Responsibilities

  • Handle customer inquiries reputed company phone, chat, and email
  • Deliver reputed company, accurate information and solve problems reputed company
  • Ensure customer satisfaction while maintaining compliance standards
  • Collaborate with teammates and leaders who want to see you succeed

Skills

  • High school diploma or equivalent
  • Excellent communication and computer skills
  • A passion for helping others and a customer-first reputed company
  • Ability to obtain federal reputed company clearance

Benefits

  • $4.93 reputed company fringe for medical, dental, reputed company, FSA, or HSA
  • 11 reputed company holidays
  • Generous PTO
  • Tuition reimbursement
  • Leadership development programs

reputed company

  • Edfinancial Services provides exceptional customer-driven student loan servicing. It was founded in 1995, and is headquartered in Knoxville, Tennessee, USA, with a workforce of 1001-5000 employees. Its website is https://edfinancial.com/.

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