Accounts Receivable Specialist I, Accounting & Finance

ServiceLink is a company seeking an Accounts Receivable Specialist I to provide clerical and administrative support within the Accounting Department. The role involves overseeing client accounts, resolving collection issues, and maintaining client relationships to ensure timely and accurate reporting.

Responsibilities

• Oversee client accounts, accounts receivable adjustments and payment applications
• Research and resolve client receivable collection issues
• Maintain relationship with clients via telephone, email, etc. as appropriate
• Perform monthly reconciliation of client billing accounts and cash receipts
• Over-communicate with management
• Adhere to company policies and procedures as communicated by management team
• Discuss/address escalated issues and/or concerns with management team and/or Human Resources Department, if necessary
• Review daily all assigned tasks to ensure completion
• Maintain good working relationship with clients
• Collaborate and maintain good working relationships with team members and other
• Monthly reconciliation of Cash Management Accounts
• Handle collection and allocation of payment
• Assume role of point of contact for Client communications
• Carry out collection and client reporting activities according to specific guidelines and timeframes
• Monitor client accounts detail until payment received
• Understanding of General Ledger; including Debits and Credits and the impact on Revenue and Cash
• Research and resolve client inquiries
• Strong attention to detail and accuracy
• Over-communicate with management on all matters
• Perform all other duties as assigned

Skills

• High School diploma or equivalent
• Excellent communication skills both verbal and written
• Strong organizational and decision-making skills
• Excellent customer service skills
• Proficient computer skills including Microsoft products, particularly Excel
• Dedicated workspace and reliable high-speed internet access in a secure environment
• Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
• AS in Accounting or Finance
• BS in Accounting or Finance

Company Overview