Marketing Operations Associate

Capitol Services is a leading provider of services to legal and financial professionals nationwide, founded in 1978. They are seeking a Marketing Operations Associate to support various B2B marketing functions, including campaign execution, event coordination, and content development, while providing practical training in marketing techniques.

Responsibilities

• Assist with planning and coordination of conferences, tradeshows, and client events
• Help prepare and organize marketing materials, promotional items, and shipping logistics
• Assist with registration tracking, calendar coordination, and communication with attendees
• Support pre- and post-event marketing communications
• Provide occasional onsite support for events (as needed)
• Assist in the execution of multi-channel marketing campaigns, including email marketing and landing pages
• Support the build and deployment of email campaigns using Salesforce Account Engagement (Pardot)
• Assist with list management, including importing, organizing, and reviewing data for accuracy
• Help test campaigns and ensure quality before launch
• Learn how marketing funnels are structured and assist in supporting campaign workflows
• Assist with tracking campaign performance and compiling basic reports
• Assist in creating marketing content such as featured image graphics, emails, blogs, social media posts, and presentations
• Support the development of sales materials including proposals, brochures, and product sheets
• Assist in designing digital graphics using tools such as Canva or Adobe Creative Suite
• Learn how to translate internal information into clear, client-facing marketing content
• Ensure materials align with brand standards and are proofread for accuracy
• Assist in maintaining marketing calendars and project updates
• Support website updates and content publishing
• Assist with scheduling and posting content on social media platforms
• Help organize marketing assets, files, and inventory
• Provide general administrative and project support to the marketing team

Skills

• You have a bachelor's degree in Marketing, Communications, Journalism, or a related field
• You have basic familiarity with marketing concepts from academic background or internship experience
• You are proficient in Microsoft software (e.g., Outlook, Word, and Excel) and have experience interacting with Adobe PDF documents
• You have the ability to multi-task, manage multiple deadlines, and prioritize projects and assignments in a fast-paced B2B corporate environment
• You have strong attention to detail
• You have excellent verbal and written communication skills
• You communicate in both a professional and friendly manner with clients, coworkers, and others
• You are eager to use new tools and learn new processes and technologies
• You can adapt to changing priorities while working in a fast-paced and high-stress environment
• You have strong and creative problem-solving skills to address any challenges that may arise
• You are interested in both creative and technical aspects of marketing
• You have the ability to retain and implement instruction and training
• You are open to learn and navigate our current processes and systems
• You are curious, proactive, and not afraid to ask questions
• You demonstrate a positive attitude and kind demeanor with team members
• You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise
• You are able to work in both a team and independent setting
• You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints
• You are able to work during our regular business hours in our Austin office
• You are a punctual individual and able to follow an assigned work schedule
• You are able to remain in a stationary position 75% of the time
• You have experience in content marketing, brand marketing, or related role
• You are proficient in Adobe Creative Suite, Canva, Monday.com, and digital content production tools
• You have knowledge of SEO best practices and content optimization techniques
• You have knowledge of web content management platforms, such as WordPress
• You are proficient in content creation tools and platforms, such as content management systems, graphic design software, video editing software, and social media management tools

Benefits

• 3 medical plans to choose from, including a 100% employer-paid option for the employee
• 100% employer-paid dental and vision benefits for the employee
• 401(k) with scheduled employer contribution
• Employer-paid employee assistance program, as well as life and long-term disability insurance
• 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
• Encouraged work-life balance including a hybrid working model with WFH equipment provided following successful training
• Office team events and learning development opportunities
• Access to building fitness center

Company Overview