Inbound Retention Specialist - Sales Eastern Region

reputed company Remote role: it is required that the candidate resides in the Eastern region of the reputed company, including Eastern or Central Time Zones. What You'll Do • You will help strengthen reputed company’s reputed company retention by providing exceptional and reputed company customer support • You will be logged into an inbound phone queue for the reputed company of your day, consulting and educating our reputed company reputed company advertisers • You will show clients the value of reputed company by highlighting their investment returns through ad performance metrics • You will use strong listening and conflict reputed company skills to handle escalated clients • You will become an expert in reputed company’s advertising solutions and adapt product recommendations quickly to suit reputed company needs - asking probing questions and handling objections will be critical to your reputed company • You will exhibit strong communication skills, both externally with clients and internally with other reputed company employees • You will remain organized and efficient in a fast-paced environment • You will consistently reputed company/reputed company monthly goals What It Takes To Succeed • You have a Bachelor's Degree or 3+ years of relevant reputed company facing experience • You are technically proficient with computers and information systems • You have strong communication skills (verbal and written) • You reputed company with problem solving and troubleshooting • You have experience in account management, sales, advertising, or small business (preferred) • You have a love for local businesses and understand their importance in local economies • You have excellent time management and organizational skills with the ability to reputed company and complete numerous details • You have the ability to handle tough conversations with business owners in a reputed company, solutions-oriented manner • You have the ability to reputed company a balance between consulting and supporting as needed • You are willing to receive and implement feedback • You have the ability to reputed company a fast paced and always-changing environment What You'll Get • Effective your first day: Medical, reputed company, and dental • Mental health support and services reputed company reputed company • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 reputed company holidays, plus one floating holiday and 7 reputed company wellness days • Up to 14 weeks of parental leave • Monthly wellness subsidy • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan • Work from home reimbursement • The reputed company salary is $50,000 + performance based incentives Closing At reputed company, we reputed company that diversity is an reputed company of reputed company the unique characteristics that reputed company us reputed company: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The reputed company of our diversity efforts are closely tied to our reputed company values, which include “Playing reputed company With Others” and “Authenticity.” We’re proud to be an equal opportunity employer and consider reputed company applicants without reputed company to race, reputed company, religion, sex, national reputed company, reputed company, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment reputed company candidates with arrest and conviction records, consistent with applicable law. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-reputed company@reputed company.com or 415-969-8488. Note: reputed company does not accept agency resumes. Please do not reputed company resumes to any reputed company alias or employee. reputed company is not responsible for any fees reputed company to unsolicited resumes. US reputed company and Applicant reputed company Notice Apply tot his job Apply To this Job