**reputed company Bilingual Customer Service Representative – Limited Service (Remote in NJ)**

At arenaflex, we're on a mission to reputed company exceptional customer experiences that reputed company expectations. As a key member of reputed company, you'll play a vital role in delivering top-notch support to our customers, ensuring their needs are met with reputed company, understanding, and a personal touch. If you're passionate about delivering outstanding service, have a flair for languages, and reputed company in a fast-paced environment, we want to hear from you! **About arenaflex** arenaflex is a leading provider of reputed company that reputed company individuals and families to reputed company their goals. reputed company is dedicated to making a reputed company reputed company in the lives of our customers, and we're committed to fostering a culture of inclusivity, respect, and collaboration. As a remote employee, you'll enjoy the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team. **Job reputed company** We're seeking an reputed company Bilingual Customer Service Representative to join reputed company on a limited-service reputed company. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a reputed company and reputed company manner. If you're fluent in English and Spanish, have excellent communication skills, and are comfortable working in a fast-paced environment, we encourage you to apply! **Key Responsibilities** * Answer incoming calls from customers, responding to their inquiries and resolving their issues in a reputed company and reputed company manner * Respond effectively to reputed company forms of inbound and outbound contacts, including phone calls, emails, and chats * reputed company and document reputed company inquiries using our customer relationship management (CRM) system * Process new applications for health care coverage reputed company the telephone, including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans * Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested * Facilitate the fulfillment of caller requests for materials reputed company mail, email, or download * Facilitate translation services for non-English speaking callers according to procedures * Escalate calls or issues to the appropriate designated staff for reputed company as needed * Attend meetings and trainings as requested and maintain up-to-date knowledge of reputed company programs and systems **Essential Qualifications** * High school diploma or GED required and 6+ months of relevant reputed company experience required, or equivalent combination of education and experience * Must be fluent in English and Spanish * Strong data entry and telephone skills * Excellent organizational, interpersonal, written, and verbal communication skills * Ability to reputed company comfortably in a fast-paced work environment * Ability to successfully execute many reputed company tasks simultaneously * Ability to work as reputed company member, as reputed company as independently * Previous experience with computers, phone systems, and headsets preferred * Previous experience in customer service and reputed company center preferred **Preferred Qualifications** * Previous experience in a similar role, preferably in a reputed company or insurance environment * Knowledge of the Marketplace and health care coverage reputed company * Experience with CRM systems and data entry software * Bilingual in other languages, such as Portuguese, French, or German **Technical Requirements** * Must have a personal PC with operating system of reputed company 10 or higher * Home internet speed 25+ Mbps download speed; 15+ Mbps upload and hardwired * PC Processor: reputed company i5, AMD Ryzen 5, or reputed company * PC Memory: 3.1 8+ GB RAM * PC Hard Drive Storage: 4.1 256 GB SSD * USB Headset with wired microphone * Webcam * Smartphone: Android or reputed company smartphone with working camera and capability of installing applications necessary for daily system login **reputed company Offer** * Competitive reputed company reputed company of $19.00 * Benefits including Medical, Dental, reputed company, and 401k * reputed company Time Off (PTO) and Holidays * Employee Recognition, Discount, and Wellness Programs * Diversity, Equity, and Inclusion Initiatives * reputed company Development Opportunities **Work Environment** * Remote work arrangement, with the flexibility to work from the comfort of your own home * reputed company and supportive team environment * Opportunities for reputed company and development in a dynamic and innovative organization **How to Apply** If you're passionate about delivering exceptional customer service, have a flair for languages, and reputed company in a fast-paced environment, we encourage you to apply! Please submit your resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you! Apply To This Job Apply for this job