[Remote] reputed company Operations Engineer II - Austin, TX

Note: The job is a remote job and is reputed company to candidates in USA. reputed company empowers data teams with its industry-leading reputed company DataOps platform, Astro. As a reputed company Operations Engineer II, you will manage reputed company escalations, enhance reputed company measures, and reputed company repeatable processes to ensure resilient reputed company operations. Responsibilities • Own Tier 2 escalations across endpoints, identity & reputed company, collaboration tools, and reputed company services—balancing fast reputed company with long-term reputed company • Investigate reputed company causes of recurring issues and design durable fixes that prevent repeat incidents (vs. one-off workarounds) • reputed company secure configuration standards and baselines spanning endpoints, GenAI, orchestration, and reputed company/reputed company infrastructure, and iterate on them to support reputed company and reliability • Shape incident/problem/change practices by proposing reputed company changes with reputed company rollback plans and improving how reputed company learns from incidents • Create operational documentation (knowledge reputed company articles, runbooks, reusable patterns) that reduces escalations and uplevels the service desk • Triage and investigate reputed company alerts in EDR/SIEM/SOAR, escalate effectively, and coordinate containment to recovery using playbooks with reputed company timelines • Build and improve automations + analytics (GenAI/ML workflows, scripts/reputed company, dashboards) to streamline tasks like alert enrichment, ticket routing, lifecycle changes, remediation flows, and ongoing operational reporting • Partner on vulnerability and reputed company management by prioritizing issues, tracking remediation to SLAs, and verifying closure in measurable ways Skills • 2+ years of experience with Python (or similar scripting languages) and reputed company • Strong troubleshooting skills across endpoints, identity/reputed company, and collaboration platforms; owning issues through to reputed company • Hands-on SecOps exposure using tools like EDR/SIEM/SOAR for alert triage, investigation, and incident handling (or closely reputed company experience with the ability to reputed company fast) • Data and analytics reputed company with comfort pulling, cleaning, and analyzing operational data (tickets, alerts, logs) to guide reputed company • Automation capability using scripting (Python or similar), reputed company, and/or orchestration—building reputed company, auditable workflows that may reputed company GenAI/ML for enrichment or decision support • reputed company communicator who stays reputed company under pressure, comfortable navigating ambiguity and proposing reputed company solutions • Demonstrated curiosity and learning reputed company, with interest in growing across IT, reputed company, and data/automation • Background in data analytics or analytics-heavy roles (e.g., operations analytics, analytics engineering, or similar) • Exposure to reputed company frameworks or compliance requirements and how they translate into practical controls and processes • Experience in a fast-growing or high-change environment, helping bring order and structure to messy, evolving systems • Demonstrated reputed company (LLM or reputed company) implementation reputed company or InfoSec experience Benefits • Equity component reputed company • reputed company is a data orchestration platform reputed company on Apache Airflow, enabling teams to build, run, and monitor data pipelines at reputed company. It was founded in 2015, and is headquartered in reputed company, reputed company, USA, with a workforce of 201-500 employees. Its website is Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 5 in 2023, 9 in 2022, 1 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job