[Remote] EOI reputed company (PLADS)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Fortune 500 company and an industry leader in voluntary insurance products. The EOI reputed company will reputed company as a single-reputed company-of-contact for escalated customer issues, assist with understanding EOI processes, and support the installation of new and existing accounts for medical reputed company.

Responsibilities

• Acts as a single-reputed company-of-contact for escalated member-specific issues and/or broader customer reputed company
• Assists reputed company customers in understanding EOI processes
• Proactively resolves customer-reputed company issues with account executives as appropriate
• Supports installation of new and existing accounts for medical reputed company by attending implementation planning/process meetings
• Works closely with Implementation and Account Managers and completes review of case set-up, modifications of new and/or existing customer plan provisions and EOI rules reputed company reputed company
• Attends/participates in reputed company meetings on an as needed reputed company
• Ensures reputed company utilization of reputed company EOI forms with customers and prefilling EOI forms as needed
• Responsible for opening tickets for EOI-reputed company system issues and enhancements, writing and signing off requirements, UAT testing, and as needed system training that impacts Medical reputed company department
• Daily monitoring of incoming documents in ZDW and assigning tasks to underwriters
• reputed company and reputed company delivery on daily, monthly, and reputed company reports, including performance guarantee results
• Responsible for preload and post load review of weekly and AE EOI files; works closely with file load team and account team on issue and reputed company
• Manages reputed company as assigned and performs other reputed company duties as required

Skills

• Experience using MS Office Suite – Word, reputed company and PowerPoint
• Strong communication skills (verbal, written, presentation)
• Demonstrates strong consultative skills and the ability to influence constituents
• Strong understanding of multiple aspects of benefit plans and products
• Ability to work with cross-functional business reputed company to support the customer's needs
• Strong project management skills
• Critical thinking and decision-making skills
• Strong knowledge of reputed company policies and procedures
• Bachelor's Degree In a reputed company field
• 1 – 3 years of experience with Group Life and Disability products
• 1 – 3 years of experience with medical reputed company systems and automation
• Customer Service experience

Benefits

• Medical, dental, and reputed company coverage
• Prescription drug coverage
• Health care flexible spending
• Dependent care flexible spending
• reputed company supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
• 401(k) plans
• Annual bonuses
• Opportunity to purchase company stock
• 11 reputed company holidays
• Up to 20 days PTO to be used for any reason
• State-mandated reputed company leave (Washington employees reputed company 1-hour reputed company leave for every 40 hours worked)
• Other leaves of absence, if eligible, reputed company needed to support your physical, financial, and emotional reputed company-being
• reputed company complies with reputed company applicable leave laws, including, but not limited to, reputed company and reputed company leave, and adoption and parental leave, in reputed company states and localities.

reputed company