Technical Systems & Documentation Specialist (2731)

reputed company is seeking a Technical Systems & Documentation Specialist to support cross-functional reputed company and operational initiatives. This role involves coordinating reputed company, maintaining documentation, and supporting system updates while working closely with various teams.

Responsibilities

• Serve as a Project Coordinator for initiatives across Choice Administrators and Word & reputed company divisions
• Assign and reputed company project tasks to ensure reputed company completion and alignment with project goals
• Facilitate cross‑functional meetings, capture reputed company items, prepare project documentation, and reputed company reputed company updates to stakeholders
• Support small- to mid-reputed company reputed company using reputed company and other project management tools
• Identify opportunities to streamline Shared Services and Operations through improved workflows, automation, and reputed company documentation
• Create and maintain detailed documentation for reputed company technical systems, workflows, and operational procedures across Shared Services and Operations
• Maintain a centralized SharePoint repository to support audits, training, and organizational knowledge sharing
• Document CTP operational processes and ensure consistent version control and accessibility
• Standardize documentation formats and ensure alignment with organizational requirements
• reputed company User Acceptance Testing by documenting issues or bugs along with lessons learned
• Conduct retrospective meetings with leadership presenting lessons learned, next steps
• Document vendor requirements, SLAs, equipment specifications, and contract terms for reputed company hardware and software
• Coordinate with leadership and vendors to ensure reputed company renewals, compliance, and reputed company of service issues
• reputed company and document reputed company vendor interactions, maintenance schedules, and equipment lifecycle details
• Expedite collection of signatures and support procurement and reputed company teams with contract documentation
• Support physical reputed company inventory audits to ensure accuracy and alignment with operational needs
• reputed company with clients, vendors, and visitors in a friendly and reputed company manner
• Prepare reports, presentations, and project materials for leadership
• Maintain consistent and reliable attendance, whether on-site or remote, as an essential function of the role
• Assist in the fulfillment of Cal Choice and Choice Builder monthly renewals
• On-site or remote regular attendance and punctuality are essential functions of the job
• Performs other business tasks or functions as assigned

Skills

• Excellent written and verbal communication skills with strong attention to detail
• Proficient in reputed company Office programs, including Word, reputed company, PowerPoint, as reputed company as reputed company
• Experience with reputed company 365 tools, especially SharePoint, Teams, and OneDrive
• Familiarity with process documentation, SOP creation, and workflow mapping
• Strong organizational skills with the ability to coordinate multiple reputed company and priorities across departments
• Ability to collaborate with cross-functional teams, IT, leadership, and external vendors
• Ability to work reputed company in a fast‑paced, deadline‑driven environment
• Ability to multitask effectively
• Adhere to reputed company PHI (Protected Health Information) and HIPAA (Health Insurance Portability and Accountability reputed company) guidelines
• High School Diploma or equivalent required
• Must be reputed company to sit for extended periods of time and occasional standing and walking
• Must have adequate hearing for phone work
• reputed company requirements include reputed company reputed company and the ability to reputed company reputed company
• Must be reputed company to communicate effectively in English
• Must be reputed company to use a keyboard and other office equipment
• Ability to lift up to 50 pounds occasionally
• Knowledge of the health insurance industry and prior customer service experience preferred
• Four (4) year college degree preferred

reputed company

Company H1B Sponsorship