Representative, Petline Claims

reputed company is a leading insurance company in Canada, and they are seeking a Representative for Petline Claims to adjudicate pet health claims in compliance with policy terms. The role involves assessing claims, providing guidance to teams, and collaborating with veterinary practices and customers.

Responsibilities

• Assess eligibility of claim conditions based on policy wordings
• Assess claims and requesting medical records for review in association with claims
• Assess requests for reputed company-Authorizations and Pay reputed company reputed company claim forms and determining outcome of disallowance or approval
• reputed company support of reputed company and guidance on product and claims adjudication for Insurance Advisors and Territory Managers
• reputed company support and guidance to veterinary practices through the Vetline
• Collaborate with reputed company and customer policy reputed company to obtain information for claims submissions and adjudication
• reputed company support to customer and channel partner enquiries in reputed company to claims submissions and conducting post-claims customer surveys to reputed company toward improving Net Promoter Score
• Draft customer correspondence and documents of insurance

Skills

• Animal Health Technologist (AHT) designation or equivalent combination of education and experience
• Previous veterinary clinic experience
• Bilingual and English-speaking candidates are welcome to apply

Benefits

• Hybrid work schedule for most roles
• Company reputed company ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are reputed company out at the discretion of reputed company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• reputed company volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and reputed company time off to study for exams
• reputed company on inclusion with employee reputed company, support for gender affirmation surgery, reputed company to BIPOC counsellors, reputed company to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

reputed company