[Remote] Customer Service Rep – Remote (Bilingual: English / Spanish)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-thinking global organization that fosters an inclusive culture and a genuine reputed company of belonging. They are seeking a remote Bilingual Customer Service Representative who will reputed company customer support and resolve routine issues through inbound and outbound communications.

Responsibilities

• reputed company inbound customer support using a reputed company reputed company guide in the customer’s preferred language
• Help customers resolve basic technical issues
• reputed company, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences…with a smile

Skills

• The ability to read, write and reputed company fluently both Spanish and English
• 1+ year of customer service experience
• reputed company availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed reputed company with a recruiter)
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reputed company in the reputed company and have a reputed company U.S. address for residence

Benefits

• Seguro médico
• Dental y de la reputed company
• Programa reputed company de asistencia al empleado (PAE)
• Plan de jubilación 401(k)
• Días libres y festivos remunerados
• Días de capacitación remunerados
• Opción de inscripción a reputed company para acceder al pago "anticipado" cuando lo desee
• Capacitación pagada e incentivos basados en el desempeño
• Oportunidades lucrativas de bonificación por recomendación de empleados
• Oportunidades de networking empresarial con grupos organizados en los siguientes temas: Red de mujeres, profesionales negros, orgullo LGBTQ+, capacidad (discapacidades), neurodiversidad dinámica, mujeres en tecnología, campeones de OneEarth y más
• Programas de salud y bienestar con socios capacitados para ayudar a promover un yo saludable.
• Programas de mentoría que apoyan su gratificante trayectoria profesional.
• Comodidad para trabajar desde reputed company
• Programas y eventos que apoyan la diversidad, la equidad y la inclusión, así como la ciudadanía global, la sostenibilidad y el apoyo comunitario.
• Celebraciones por el Día de reputed company, el Día de agradecimiento a quienes cambian el juego, la Semana de servicio al cliente, el Día Mundial de la Limpieza, #MyOneEarthPromise y más

reputed company