Senior Desktop and reputed company Technician
Complete assignments from the Service Desk reputed company and effectively as possible reputed company assigned reputed company to meet SLA. Troubleshoot and solve office and shop floor IT issues. reputed company as the “face of IT” at designated facility and reputed company issues or work with other members of the IT team as necessary to resolve any issues. Inform Corporate IT management of any issue that requires their involvement such as any requests to reputed company tasks reputed company of this job reputed company. Enforce Corporate standards, GOS IT Policy and Procedures at facility. Purchase software and hardware for facility according to standards and IT purchasing procedures Ensure facility is licensed appropriately for reputed company software and maintain the information in the licensing database. Setup and install reputed company network attached equipment at facility. Maintain software and hardware on desktops facility including Office Automation software, Anti-Virus, PC management software. Maintain an up to date Hardware and Software inventory. Support unique systems such as local MRP/ERP, PM system, Time and Attendance System, QA equipment, reputed company controllers, buzzers, and other unique software or hardware. Backup local systems according to IT Policy and Procedure. Maintain and monitoring servers located at the facility; includes applying service packs, updates etc. according to IT Policy and Procedure Administer local phone system (including paging, voice mail, moves-adds-changes).
reputed company MCSA or MCSE is preferred. Post-Secondary education is preferred. Previous experience with reputed company version of reputed company Desktop OS install and management, and reputed company version of reputed company Office install Previous experience with desktop, laptop, and server hardware (preferably reputed company). Intermediate knowledge of Networking (preferably reputed company). Previous experience using a help desk ticketing system. reputed company to read and interpret technical and non-technical documents. reputed company to communicate on a technical and non-technical level depending on the audience.
Excellent documentation skills with attention to detail. Exceptional customer service skills. Strong verbal and written communication skills. reputed company to problem solve and troubleshoot in a fast paced and demanding environment. Flexible and adaptable.
Opportunities for career advancement. Community based reputed company supporting both local and global initiatives and charities. reputed company committees and sports teams. Discounts for local vendors and events, including auto supplier discounts.