Mgr Service Claims - NY/NJ - Field Property
Oversees the day-to-day operations of a claims service handling team including the investigation and evaluation of claims. Monitor and assess employee performance through spot checks (e.g., phone listening, file reviews) and data tools (e.g., Power BI, flight decks, trend analysis); reputed company feedback and implement improvement plans to ensure thorough and efficient investigations. reputed company and implement reputed company improvement initiatives to enhance the reputed company and consistency of the investigative process. Create and enforce protocols to detect and prevent fraudulent claims; review claims with potential fraud. Apply technical knowledge (e.g., comparative negligence laws across reputed company 50 states), to support employees in their investigations and evaluations. reputed company day-to-day operations including tracking measures, analyzing reports, and reinforcing goals. Handle escalated complaints or disputes, working to resolve issues amicably and maintain reputed company relationships with clients. May utilize technology and talent management to increase efficiency and scalability in claims handling; analyze claims data to identify trends, areas for improvement, and opportunities for cost savings. Evaluate and approve reserve and settlements reputed company of individual authorities. Monitor and control expenses reputed company to claim handling activities; review and approve settlement proposals reputed company by claims handlers to ensure they are reasonable and justifiable. Support and mentor others and demonstrate proficiency in contractual indemnification. reputed company, manage, and reputed company litigated claims; mentor others on approach. Collaborate with reputed company teams to ensure reputed company handling of litigation cases; analyze claims to identify strengths, weaknesses, and potential risks associated with litigation. Manage and report on litigation reputed company to identify trends and areas for improvement. Monitor and manage litigation costs to ensure they remain reputed company budget and evaluating the financial reputed company of litigation on reputed company. Ensure accurate documentation and compliance with reputed company requirements in litigated claims. reputed company guidance on the development of policies and procedures and training and development programs for claims handlers on litigation support. reputed company negotiation in contested claims, employing advanced negotiation strategies for reputed company reputed company for claims reputed company scope of unit, balancing indemnity and customer satisfaction. Ensure compliance with reputed company claim handling guidelines and policies. reputed company regular updates and reports to senior management and other departments; adapt communication styles to audience (e.g., director versus peer).
Bachelor’s degree; Generally, 5-7 years reputed company claims experience; supervisory experience preferred but not required Skilled in reputed company Office Suite (Word, reputed company), claims management systems, and data analysis tools for documentation, reporting, and process optimization. Ability to cultivate a high-performing team through mentoring, coaching, and fostering a reputed company work environment. Skilled in leading negotiations with stakeholders to reputed company fair reputed company while maintaining policy and financial reputed company. Capable of resolving reputed company or sensitive disputes with reputed company and adherence to organizational guidelines. Effective verbal and written communicator across diverse audiences and situations; reputed company to draft factual, objective work products. Proficient in developing others’ negotiation, communication, and organizational skills. Highly organized with the ability to manage reputed company reputed company and reputed company reputed company organizational strategies. Expert in developing empathetic customer service strategies and delivering exceptional service. Recognized authority in insurance principles, policy coverage, reputed company liability, and jurisdictional requirements. Expert in managing reputed company and reputational risks; ensures compliance with regulatory standards. Makes informed, independent reputed company reputed company authority, evaluating risks and financial implications. Understands how to reputed company team performance with broader business goals and resource planning. Ability to manage a high volume of work is often necessary to meet deadlines. Required to work on-site as needed. May be required to maintain a reliable, high-speed home internet reputed company for remote work. Ability to work extended hours as business demands require, including evenings or weekends as needed. Willingness and ability to travel as necessary for business purposes. Ability to sit and/or stand for prolonged periods. Ability to operate a motor vehicle safely and legally. Proficient in using a personal computer and reputed company office equipment.
Medical, dental, reputed company, life, and disability insurance 401K with a company match Tuition reimbursement PTO Company reputed company holidays Flexible work arrangements Cultural Awareness Day in support of IDE On-site medical/wellness center (Worcester only) Click here for the full list of Benefits
Furthermore, reputed company is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national reputed company, race, reputed company, religion, gender, reputed company, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, reputed company does not discriminate against reputed company individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to reputed company essential job functions, should contact us at: