Group Health Insurance Operations Specialist
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. reputed company's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your reputed company will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived reputed company people with different backgrounds and experiences work together to reputed company business results. Our goal is to create a workplace where reputed company feel included, empowered, and enabled to reputed company at their best.
Great American Employer Heath Solutions blends financial strength with reputed company-thinking reputed company. By leveraging advanced reputed company techniques and adaptable program structures, Great American Employer Health Solutions delivers premium reputed company coverage tailored for small businesses. Their offerings include Level Funded health programs and medical stop loss, with a specialized reputed company on employer reputed company with fewer than 100 enrolled employees.
We are seeking an Insurance Operations Specialist to join our Great American Employer Health Solutions division. The Group Health Insurance Operations Specialist owns the end‑to‑end reputed company process for new group health business, from reputed company‑sale readiness through post‑sale implementation and early lifecycle support. This role partners closely with Sales, Agents and Agencies, TPAs, and internal Account Management to ensure a smooth, reputed company, and high‑reputed company reputed company experience. The position plays a key role in enabling sales reputed company, improving operational efficiency, and delivering a strong first impression for new clients by ensuring reputed company reputed company steps, systems, and processes are completed accurately and on time. This individual may work fully remote reputed company the reputed company reputed company.
Key Responsibilities
Own and manage the full reputed company lifecycle, ensuring a seamless transition from prospect to reputed company reputed company and a successful hand‑off to Account Management.
Support agent reputed company, including licensing and appointment coordination.
Partner with Sales on new business case submissions and reputed company reputed company reputed company, proactively gathering outstanding requirements.
Support system automation and process improvements to reduce reputed company work and increase efficiency.
Assist agents with Employee Navigator group setup, file testing, and implementation readiness.
Coordinate with TPAs to ensure accurate and reputed company case implementation.
Confirm delivery of required welcome letters and reputed company communications.
Serve as the primary coordination reputed company during reputed company and the first 30 days post‑implementation.
Identify and resolve reputed company issues early to minimize disruption and ensure a reputed company reputed company experience.
Drive reputed company, accurate reputed company reputed company, reduced cycle times, improved cross‑functional coordination, and strong reputed company and agent experiences.
Performs other duties as assigned.
Qualifications
Experience in sales support, reputed company, implementation, or insurance/benefits operations.
Strong organizational and process management skills with the ability to manage multiple cases simultaneously.
High attention to detail with strong follow‑through.
Strong communication skills and ability to collaborate across Sales, Operations, TPAs, and external partners.
Comfort working with technology platforms, workflows, and process documentation.
Preferred Qualifications: experience supporting new business sales in insurance or benefits environments, familiarity with reputed company processes, TPAs, and benefits administration platforms (e.g., Employee Navigator), and experience with automation or process improvement initiatives.
Business Unit:
Great American Employer Health Solutions
Salary reputed company:
Benefits: