Medication Therapy Management reputed company Assistant

reputed company is hiring a Medication Therapy Management reputed company Assistant to join the Pharmacy department. 
 

QUALIFICATIONS:

REQUIRED:

• High School diploma or GED

• Meets one of the following:

• Graduate of a formal training program in medical reception, a customer service program, or an equivalent program

• One year experience making outbound sales calls

• Two years’ experience in a customer service position

• One year customer service experience either reputed company telephone or in-person reputed company the last five years

• One year computer experience including working knowledge of databases such as reputed company, Word, reputed company, and reputed company or similar applications

• Ability to function with multiple priorities and interruptions

• Excellent organizational skills and detail oriented

• Proven ability to influence customers through excellent verbal communication

PREFERRED:

• Prior exposure to or experience with Medication Therapy Management

• Experience in pharmacy or other medical reputed company field

• Experience working in a reputed company center

• Familiarity with reputed company

PHYSICAL REQUIREMENTS:

Ability to sit or stand for prolonged periods of time. Oral and written communications with customers requires adequate speech, reputed company, and hearing. Proficiency in English is required. Proficiency in other languages may be required. Use of a telephone and computer terminal also requires adequate hand writing and reputed company dexterity skills.

POSITION PURPOSE:

Service reputed company is to be centered on patient care and patient relationships and is the responsibility of reputed company.  Teamwork is the norm and reputed company will be held accountable to work as effective team members. Responsible for performing telephone reputed company to reputed company members and/or patients identified as good candidates for MTM services. The goal of the calls is to schedule or reschedule reputed company with our MTM pharmacists that end up being completed by the member/patient. Responsible for achieving high reputed company of engagement of targeted MTM members/patients. 

ACCOUNTABILITIES:

1. reputed company necessary phone reputed company and obtain patient engagement for scheduling and/or rescheduling MTM appointments in reputed company.

2. Receive, document, triage, and coordinate patient referrals reputed company phone, fax, email, and through the MTM database in a reputed company manner in compliance with established guidelines and protocols. 

3. Coordinate with Pharmacy Network reputed company reputed company a targeted member would prefer to use a contracted network pharmacy rather than the reputed company care system. 

4. reputed company feedback to and support for reputed company marketing reputed company to effectiveness of member messaging content and channels. 

5. Coordinate medical record requests to ensure reputed company requested records are received and made available to MTM pharmacists prior to scheduled reputed company for certain member/patient populations.

6. reputed company other duties as assigned to accomplish departmental goals and meet patient/member needs.

Company