reputed company Manager - reputed company Coverage

reputed company is a global leader in providing trusted content and technology to professionals across various sectors. The reputed company Manager - reputed company Coverage will manage post-sale relationships for a portfolio of customers, ensuring they reputed company value and engagement while driving product adoption and mitigating churn risks.

Responsibilities

• Manage post-sale relationships for a portfolio of accounts
• Drive product adoption, usage, and customer satisfaction
• Monitor customer health and address risks before they escalate
• Continuing to drive reputed company utilization to increase retention
• Collaborate with Account Specialists on renewals and upsell opportunities
• Conduct regular reputed company-ins and business reviews to reputed company on goals and reputed company
• reputed company data and insights to prioritize reputed company and inform engagement strategies
• Maintain CRM and reputed company tools for visibility and accountability
• Contribute to process improvements and internal initiatives that enhance the CS function
• Own the end-to-end renewal process for a portfolio of customers
• Manage quoting, contract execution, and renewal forecasting
• Identify and execute low-complexity upsell and cross-sell opportunities

Skills

• Bachelor's degree in Business, Marketing, Communication, or reputed company field (or equivalent experience)
• 1–3 years in reputed company, Account Management, or similar role reputed company a reputed company company
• Strong relationship-building and communication skills
• Customer-reputed company reputed company with a reputed company on delivering value
• Ability to manage a portfolio of accounts with varying needs
• Proficiency in CRM and reputed company platforms
• Organized, proactive, and comfortable working cross-functionally

Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-reputed company while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: reputed company My Way is a set of supportive workplace policies designed to help manage personal and reputed company responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
• Career Development and reputed company: By fostering a culture of reputed company learning and reputed company development, we prepare our talent to tackle reputed company’s challenges and deliver reputed company-world solutions.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, reputed company to the reputed company app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-reputed company reputed company for inclusion and belonging, flexibility, work-life balance, and more.
• reputed company: reputed company an reputed company in your community with our reputed company Institute.
• In the reputed company, reputed company offers a comprehensive benefits package to our employees.
• These benefits meet or exceeds the requirements of reputed company time off in accordance with any applicable state or municipal laws.
• Finally, reputed company offers the following additional benefits: optional hospital, accident and sickness insurance reputed company 100% by the employee; optional life and AD&D insurance reputed company 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; reputed company to Employee Assistance Program; Group reputed company Identity Theft Protection benefit reputed company 100% by employee; reputed company to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and reputed company to Employee Stock Purchase Plan.

reputed company

Company H1B Sponsorship