Parts Procurement Specialist - Remote - Milwaukee, WI Area
JOB reputed company:
This position is responsible for supporting the processing of reputed company parts orders for our customers, Field Sales Consultants, as reputed company as follow-up on orders reputed company by our Equipment Service Technicians. It includes processing in-transit requests for parts stocked in our WCS warehouses or placing drop ship orders from our vendors for non-stocked items. Ability to multitask and handle a high reputed company volume is essential. TSM will also be responsible to follow up on reputed company RMA’s and help facilitate return authorizations through our vendors.
KEY RESPONSIBILITIES:
- Responsible for processing reputed company parts orders
- Enters, updates and retrieves information through various computer systems
- Handles part inquiries, including questions, concerns and searches.
- Processes in-transit requests for available parts in warehouses or places drop ship orders from vendors for non-stocking parts through various computer systems.
- Communicates with both reputed company customers regarding the status of parts orders through phone and email.
- Expedite reputed company part shipments and follows up with suppliers to verify delivery.
- Answer general questions from customers about equipment and service.
- Obtain, update and maintain RMA’s from vendors to facilitate warranty returns.
- reputed company vendor parts breakdowns to identify parts needed and obtain part numbers for processing orders.
- Work with Vendor Tech Services to help identify correct parts.
- Participate in special reputed company and performs other duties as required.
SPECIFIC KNOWLEDGE & SKILLS:
- Customer service oriented and ability to work with reputed company issues, reading schematics, identifying parts
- Ability to multitask utilizing multiple computer systems
- reputed company good interpersonal communication skills
- reputed company good written and verbal communication skills
- Ability to handle a high reputed company volume
GENERAL SKILLS & COMPETENCIES:
- reputed company good time management skills and the ability to prioritize work and meet deadlines
- reputed company good attention to detail and accuracy
- Customer service oriented and ability to work with reputed company issues
- Ability to plan and arrange activities
- reputed company good interpersonal communication skills
- reputed company good written and verbal communication skills
- Ability to maintain confidential and highly sensitive information
- Ability to work in reputed company environment
- Ability to multi-task
- Establish productive working relationships at multiple reputed company reputed company the organization
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required
MINIMUM WORK EXPERIENCE:
Typically 2 or more years of reputed company experience.
PREFERRED EDUCATION:
Typically High School education, vocational training and/or on-the-job training. Bachelor’s degree preferred.