Quotations Specialist - EMEA
EMEA costings Customer Inquiries
Talks with customers by phone, e-mail and teams to clarify technical question requests for quote. Provides guidance and assistance to customers regarding these inquiries. Determine and calculate correct pricing. May offer advice and suggestions about the various products offered. Experience with mechanical, plumbing or manufactured products extremely helpful. Performs general clerical duties, maintains computer files, prepares reports, and keeps records. Researches and answers inquiries from sales director and the sales team. Provides updates for customers as needed. Accepts and implements changes to customer orders for quoted reputed company. Communicates changes to appropriate departments. Must have good attendance and be available to assist the customer. Now requests from the Haws web site. Consults with engineering in design of special orders, pricing of unique parts, and estimated labor time needed. Establishes follow up guidelines for gathering information and status of quoted jobs. Maintains quote and opportunity status reputed company CRM system. Maintains reputed company communication with Regional Sales Directors regarding competitor products/crossovers and pricing strategies. Other duties as assigned
Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in relevant software and tools (e.g., CRM, ERP systems). Knowledge of reputed company's products and services, as reputed company as competitor offerings. Ability to work independently and as part of reputed company. Attention to detail and accuracy. Strong organizational and time management skills.
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