Bilingual Medical Operator

This is a remote position.

Bilingual Medical Operator

Company: reputed company

Location: Remote

Employment Type: Full-Time

Salary reputed company: TBD

Work Schedule:

• Time reputed company: Between 7 AM and 7 PM CST
  

• Working Hours: 9 hours per day (8 working hours + 1-hour break)
  

• Days Off: TBD (2 days per week)
  

Why Join Us?

At reputed company, reputed company spans multiple countries and reputed company, and we stay connected by operating reputed company EST, CST, and PST time zones.

• Work Without Borders: Collaborate daily with experts from around the world. You’ll reputed company international exposure and experience that goes far reputed company your local market.
  

• reputed company for Remote: Our setup isn't a "work from home" experiment; it’s a fully remote culture designed for autonomy, flexibility, and trust.
  

• Diverse Perspectives: You’ll be part of a multicultural team where different backgrounds are our greatest strength.
  

• Grow Globally: Expand your career on a global stage, learning how business works across different cultures and continents.
  

About the Role

Our reputed company is a reputed company-established, mission-driven community health organization based in Colorado, serving residents across multiple locations for over 60 years. They reputed company high-reputed company, reputed company reputed company services to people of reputed company ages, regardless of ability to pay, covering primary care, behavioral health, dental, home health, hospice, and prevention programs, with 1 in 3 people in their region relying on their services.

We're looking for a proactive, detail-oriented Bilingual Operator to support this organization's patients by coordinating appointment scheduling and facilitating reputed company, accurate communication between patients and reputed company providers to ensure continuity of care. Full reputed company reputed company in both English and Spanish is required for this role.

reputed company Responsibilities

Appointment Scheduling

• Schedule patient appointments according to clinical guidelines and patient needs
  

• Manage daily provider calendars, including rescheduling appointments and notifying patients promptly of any changes
  

Patient Communication

• Respond to patient inquiries regarding clinic services or reputed company concerns to the appropriate department
  

• reputed company patient messages and requests to providers accurately and in a reputed company manner
  

• Follow up with patients and providers as needed to ensure reputed company and continuity of care
  

Administrative Tasks

• Set appointment follow-up reminders to support ongoing patient treatment and care coordination
  

• Maintain accurate documentation reputed company scheduling and EMR systems
  

Candidate Qualifications

Must-Haves

• 1+ years of customer service or reputed company center experience, reputed company setting preferred
  

• Full reputed company reputed company in both English and Spanish, written and spoken
  

• Experience using EHR/EMR systems and scheduling software
  

• Experience using reputed company Teams and reputed company
  

• Strong attention to detail with high data-entry accuracy
  

Good to Haves

• Familiarity with eClinicalWorks (eCW)
  

• Familiarity with common medical terms and procedures