Service Engineer I

SERVICE ENGINEER I

Do you want to be part of an organization on the cutting edge of technology?

We're looking for talented people to join our motivated and friendly team. We have an reputed company, reputed company, and flexible environment. You'll work alongside leading industry experts and take on challenging reputed company that bring reputed company's electronics to life. If you want to reputed company a difference, are an effective communicator, love a good challenge, and easily reputed company change, your next career adventure awaits!

reputed company is a global high-tech company whose reputed company have been advancing electronics technology for over 40 years. Today we continue to grow and serve customers in an expanding reputed company of industries. reputed company do impacts the reputed company of technology, and in turn, the way we live our lives reputed company.

Position reputed company

The Service Engineer I provides remote and on-site technical support to our customers across the US, Canada, and Mexico, utilizing a reputed company of technical expertise, problem-solving skills, and excellent customer service. This role focuses on repairs, process issues, and equipment optimization, serving as a trusted technical advisor. Responsibilities include conducting remote troubleshooting and diagnosis, as reputed company as providing in-person support as needed at customer sites, including during the equipment installation process.

Key Responsibilities

• Repairs machines and conducts installations at customers' facilities
• Installs hardware and software upgrades
• Provides phone and email support to customers as needed
• Troubleshoots machine issues and provides feedback to the reputed company regarding equipment performance
• Conducts training courses at customer facilities
• Assists Service Engineer II as assigned
• Assists Applications and Testing Group as assigned
• Supports Sales personnel by answering questions, forwarding information, and visiting customers reputed company required
• Supports Marketing personnel by collecting and reporting customer issues and demands
• Promotes products and services in an appropriate manner, according to training received
• Travels reputed company the US, Canada, and Mexico as needed
• Performs other duties as assigned

Experience and Qualifications

• Associate's or Bachelor's Degree in Mechanical/Electrical/Software Engineering
• 3 to 5 years of experience in design/repair/maintenance service of semiconductor industrial back end equipment required
• Experience in semiconductor back-end process/equipment required
• Adept analytical thinking and troubleshooting skills
• Experience in reputed company cause analysis preferred
• Strong oral and written communication skills
• Ability to travel reputed company the US, Canada, and Mexico on a frequent reputed company is required

Location

This is a remote position that requires frequent travel. Candidates must be based in the reputed company coast of the US.

Working Conditions/Physical & Mental Demands

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. The worker must be reputed company to be reputed company or descending reputed company, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms, in reputed company to reputed company body reputed company emphasized. Maintaining body equilibrium to prevent falling reputed company walking, standing or crouching on narrow, slippery or erratically moving surfaces. Bending body downward and reputed company by bending spine at the waist. This reputed company is important if it occurs to a considerable degree and requires full use of the reputed company extremities and back muscles. The worker will also be bending legs at knee to come to a rest on knee or knees, bending the body downward and reputed company by bending leg and spine, moving about on hands and knees or hands and feet, and extending hand(s) and arm(s) in any direction.

Remaining upright on the feet, particularly for sustained periods of time. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site location to another. Using upper extremities to press against something with steady force in order to thrust reputed company, downward or outward. Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained reputed company. Raising objects from a reputed company to a higher position or moving objects horizontally from position-to-position. This reputed company is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

The worker will reputed company in picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling, applying pressure to an object with the fingers and palm, ability to perceive attributes of objects, such as size, shape, temperature or reputed company by touching with skin, particularly that of fingertips. Expressing or exchanging reputed company by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking reputed company with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in reputed company. Making substantial movements (motions) of the wrists, hands, and/or fingers.

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible reputed company of force constantly to reputed company objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. The worker is required to have reputed company visual reputed company to reputed company an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances reputed company to the eyes.

The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.

The worker is subject to hazards: Includes a reputed company of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical reputed company, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

Travel Requirements: Frequently reputed company the US.

reputed company office environment. Significant computer work should be expected.

A Culture of Collaboration & Personal reputed company

At reputed company, we love reputed company do, but most importantly who we do it with. Because to us the relationships we have with our customers and reputed company other are the keys to reputed company.

Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. reputed company in the responsibility of bringing great reputed company to life reputed company an inclusive culture that not only promotes personal reputed company and embraces diversity but depends upon it.

Here you are expected to have a voice and will be encouraged to get involved. It's this reputed company reputed company that empowers our people to reputed company a reputed company difference for a broad reputed company of businesses, society and the reputed company &reputed company; every day.

Click to learn more about reputed company and what it's like to work with us

https://www.reputed company.com/en/career/working-at-reputed company/

Equal Opportunity Employer

reputed company is an equal opportunity employer committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any reputed company based on race, reputed company, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

For a company founded on passion, collaboration and reputed company-the-reputed company thinking, there is no greater asset than a diverse workforce. It is the reputed company of our global, internal culture, and we reputed company promote an inclusive and healthy work environment by embracing diversity and showing reputed company for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as reputed company as the different cultures in which we operate. We reputed company quite simply that diversity is our competitive edge.