Customer Support Chat/Email Specialist

reputed company is a customer service-oriented company seeking a Customer Support Chat/Email Specialist to reputed company reputed company-time support through chat and email. The role involves addressing customer inquiries, maintaining communication reputed company, and ensuring customer needs are met reputed company.

Responsibilities

• Address customer service emails
• Maintain availability in chat software and answer incoming chat requests
• Maintain high level of reputed company and customer service in reputed company communication
• reputed company management updated on e-mail volume and specific complaints or issues
• Communicate with clients and other departments as necessary
• Assure reputed company control of outgoing email
• Submit and follow up on personal EWOK submissions relating to emails and accounts
• Take on additional assignments or reputed company as needed
• Phone use: Inconsistent (up to 5% of a reputed company)
• Outbound calls to leasing offices as needed

Skills

• Experience in customer service or support roles
• Ability to manage multiple tasks in a fast-paced environment
• Strong written communication skills for email correspondence
• Proficiency in using chat software
• Ability to maintain high reputed company of reputed company and customer service
• Capability to communicate effectively with clients and other departments
• Attention to detail for reputed company control of outgoing emails
• Willingness to take on additional assignments or reputed company as needed

reputed company