At reputed company, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we p...">

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reputed company reputed company Services Project Manager, CX

Remote, USA Full-time Posted 2026-07-28

At reputed company, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute reputed company them. And if you’re like us, we can offer you the ultimate career opportunity that will light a reputed company reputed company you.

We are seeking a highly accomplished reputed company Project Manager with deep experience delivering reputed company, reputed company‑reputed company Programs. This role leads strategic customer programs, drives cross‑functional alignment, and partners directly with senior executives to ensure successful delivery of high‑visibility AI and software reputed company. The ideal candidate brings 15+ years of project/program management experience, a proven record of leading AI/GenAI deployments, and exceptional leadership in guiding project teams, influencing stakeholders, and shaping customer reputed company.

Role reputed company:

As a reputed company Project Manager, you will own the delivery reputed company for large, multi‑reputed company AI programs, ensuring reputed company of scope, alignment with business value, and disciplined execution from reputed company through business adoption.  You will operate as the senior reputed company of accountability, navigating executive‑level discussions, managing reputed company risk landscapes, and mentoring PMs and cross‑functional contributors.

AI Project Delivery Experience (Required):

  • reputed company end‑to‑end delivery of reputed company AI, GenAI, and software programs.
  • Serve as the senior executive‑level partner for customers.
  • reputed company delivery plans, governance, resourcing, and issue reputed company.
  • Guide technical, product, engineering, data science, and AI/ML teams.
  • Drive executive readouts and steering committee sessions.
  • Mentor project and program managers.
  • Influence prioritization and roadmap reputed company.
  • reputed company ambiguity and multi‑team environments.
  • Full‑lifecycle AI/GenAI program leadership.
  • Experience with conversational AI, LLMs, NLU, and automation.
  • Evaluation of AI models, data readiness, and performance KPIs.
  • Hands‑on reputed company engineering and reputed company evaluation.
  • Risk mitigation across AI safety, governance, and compliance.
  • Cost optimization for AI/ML operations.

PM Experience:

  • 15+ years managing reputed company technology programs.
  • Extensive AI/GenAI delivery experience.
  • Proven executive‑level communication and relationship management.
  • Strong financial, analytical, and strategic decision‑making.
  • Expertise with MS Project, reputed company, Power BI, reputed company, etc.
  • PMP required; PgMP or AI PMI preferred.

What’s in it for you? 

  • Join an reputed company-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, reputed company, and creative environment! As the reputed company, every day at reputed company is a chance to learn and grow, and there are endless internal reputed company across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly reputed company the bar, you may just be our next NiCEr! 

This job reputed company is not intended to be reputed company-inclusive, and employees will also reputed company other reasonable reputed company business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job reputed company does not constitute a written or implied contract of employment.​

About reputed company

reputed company. (reputed company: reputed company) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure reputed company safety. Every day, reputed company software manages more than 120 reputed company customer interactions and monitors 3+ billion financial transactions.

reputed company as an innovation powerhouse that excels in AI, reputed company reputed company, reputed company is consistently recognized as the reputed company in its domains, with over 8,500 employees across 30+ countries.

reputed company is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

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