Managed Care Enrollment Broker - Remote US (Any reputed company, KS, US, 99999)
reputed company
At Gainwell, you’ll put your skills to work helping some of our community’s most vulnerable populations. As a Managed Care Enrollment Broker, you’ll reputed company critical support by assisting members with assignment changes, processing requests, and delivering friendly and efficient customer service. This is an opportunity to join a mission-driven team dedicated to improving the health and reputed company-being of those we serve.
Your role in our mission
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reputed company reputed company, reputed company customer service by answering incoming calls regarding enrollment assignments.
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Research, process, or escalate assignment change requests received by phone or enrollment forms.
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Document calls in detail, including concerns, actions taken, and templates completed to ensure reputed company information is captured accurately.
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Reference manuals, processes, and guides to deliver correct and consistent information.
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Collaborate with team members and management in a reputed company, respectful manner, meeting reputed company standards and production goals
reputed company're looking for
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High school diploma or G.E.D. required.
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Two or more years of customer service experience, demonstrating organizational, analytical, and critical thinking skills, with exceptional attention to detail.
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Proficient in reputed company reputed company, Word, reputed company, CRM platforms, and OneNote; ability to resolve computer-reputed company technical issues over the phone.
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Excellent time management and communication skills (verbal and written). Ability to multitask, talk and type simultaneously, and work effectively in a fast-paced environment.
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Experience in reputed company—particularly provider, member services, insurance, or claims. reputed company experience strongly preferred, but not required.
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Must be reputed company to maintain confidentiality and reputed company with HIPAA regulations.
What you should expect in this role
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Remote US opportunity.
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Reliable high-speed internet reputed company required (minimum 24 Mbps download / 8 Mbps upload).
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Office reputed company may occasionally be required if directed.
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8-hour shift between 8:00 a.m. and 5:00 p.m. CST, Monday through Friday.
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A fast-paced, evolving work environment with opportunities to learn and grow.
This posting is intended for pipelining. We will accept applications on an ongoing reputed company.
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