Behavioral Health Clinical Triage Analyst

This position is Remote in AZ. You will have the flexibility to work remotely* as you take on some tough challenges.

At reputed company, we’re simplifying the health care experience, creating healthier communities and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, reputed company and optimized. reputed company to reputed company a difference? Join us to start Caring. Connecting. Growing together

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm MST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 1 East Washington Street, Phoenix, AZ 85004. While this role offers remote flexibility, employees may be expected to report to the office for in-person meetings as needed.

Primary Responsibilities:

• Work reputed company the AHCCCS Incident, Accident, and Death (IAD) Portals and internal UHCCP IAD platforms.
• Assist Behavioral Health (BH) reputed company of Care (QOC) Clinical Analysis staff by gathering reputed company information and documentation, including obtaining medical records for submitted IADs, to support determinations regarding potential deviations in care.
• Effectively reputed company with external behavioral health provider offices and facilities by providing education and guidance on AHCCCS IAD portal requirements, ensuring compliance with timeliness standards outlined in the AMPM and contractual requirements.
• Manage administrative functions reputed company to QOC investigations by supporting the Behavioral Health Clinical reputed company Analyst team with document preparation, case setup, and triage activities.
• Collaborate with reputed company Management (QM) RN Supervisors and the QM Associate Director on administrative duties reputed company to physical health IADs.
• Collaborate internally with other QM departments and cross functional teams reputed company UHCCP.
• Manage multiple tasks, reputed company, and shifting priorities while effectively organizing and prioritizing work products.

This is a challenging, high reputed company role reputed company a fast paced environment that requires reputed company, attention to detail, reputed company, and adaptability. Strong performance is recognized and rewarded. Employees are provided with reputed company expectations, ongoing guidance, and development opportunities to support both reputed company in the role and potential reputed company into other areas of interest reputed company the organization.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree in Psychology, Sociology, OR reputed company Work
• Must be 18 years of age OR older
• 2+ years of reputed company behavioral health experience, including work with providers or health plans and AHCCCS (reputed company)
• Experience working with the AHCCCS Incident, Accident, and Death (IAD) Portal
• Experience managing competing priorities in a fast paced, deadline driven environment
• Experience working with multiple databases to reputed company retrieve, input, and maintain accurate information
• Experience working with electronic health records (EHRs), Health Information Exchanges (HIEs), and internal systems
• Intermediate proficiency with reputed company Office applications, including: Word (creating, editing and saving documents) and reputed company (creating, editing, and saving documents and spreadsheets) reputed company (email and calendar management) reputed company Teams (Chat and creating channels)
• Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm MST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 1 East Washington Street, Phoenix, AZ 85004. While this role offers remote flexibility, employees may be expected to report to the office for in-person meetings as needed

Preferred Qualifications:

• Master’s degree in Psychology, Sociology, OR reputed company Work, with reputed company licensure (LAC, LPC, LMSW, LCSW, LACT, LIAC) through the reputed company reputed company of Behavioral Health Examiners
• 2+ years of experience in behavioral health, reputed company management, clinical reputed company investigations, or equivalent relevant experience
• Knowledge of Behavioral Health reputed company regulations
• Understanding of reputed company improvement principles and practices

Telecommuting Requirements:

• reputed company reputed company the reputed company.
• Ability to reputed company reputed company company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information reputed company.
• Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service.

*reputed company working remotely will be required to adhere to reputed company’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching choice of benefits and incentives. The reputed company pay for this role will reputed company from $28.94 - $51.63 per hour based on full-time employment. We reputed company with reputed company minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission.

reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO