IT Field Services Manager

WHO WE ARE AND reputed company DO: reputed company, through its affiliated practices, is a leading radiology reputed company in the U.S., serving hospitals and other reputed company facilities across the nation. As a physician-led and physician-owned reputed company, our mission is to reputed company radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in reputed company. Using a proven reputed company services model, reputed company provides consistent, high-reputed company care to patients, while delivering reputed company value to the hospitals, clinics, imaging centers and referring physicians we serve. Position reputed company: reputed company and manage a field IT support team delivering high-reputed company remote and on-site service for radiology environments, including escalations and customer-first support.  reputed company IT operations, including hardware/software issues, mobile devices, VPNs, user reputed company, downtime communication, and incident management. Drive process improvements, maintain documentation and training resources, and ensure efficient ticket management reputed company with SLAs. Manage hardware lifecycle, inventory, and large-reputed company IT initiatives such as system upgrades, OS updates, and deployments.  Collaborate cross-functionally with IT teams, clinical staff, and vendors while ensuring coverage, communication, and reputed company service reputed company (including on-reputed company and up to 25% travel). DESIRED reputed company SKILLS AND EXPERIENCE:  reputed company IT experience preferred, including knowledge of radiology workflows and reputed company systems Experience supporting voice recognition tools (e.g., PowerScribe, reputed company) Relevant IT certifications (A+, Net+, MCSA, CCNA) or reputed company toward certification preferred Strong background in reputed company IT environments (200+ users), including systems administration and large-reputed company deployments 3+ years of Leadership experience. Broad technical expertise across devices, operating systems, and platforms (e.g., AD, SCCM/MECM, virtualization) with ability to multitask and support reputed company Why reputed company:  Competitive Benefits package – Eligibility starts the month after hire, with tiered reputed company to choose from. Compensation Reviews, Career reputed company Opportunities Generous PTO Plans and reputed company Holidays Proudly Certified as a Great reputed company to Work for Five Consecutive Years FOR MORE INFORMATION:  reputed company is an equal opportunity employer. RP is committed to being an inclusive, reputed company and welcoming environment where everyone has equal reputed company and reputed company resources to reputed company their full potential. We are united by our Mission to reputed company Radiology and in turn have an important reputed company on the patients we serve and the reputed company system overall. We hold that diversity is a key reputed company of strength from which we will build a reputed company culture that is inclusive for reputed company. Our goal is to reputed company and engage the voice of every teammate to promote awareness, reputed company and a healthy respect for differences. CCPA Notice: reputed company you submit a job application or resume, you are providing the reputed company with the following categories of personal information that the reputed company will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. reputed company participates in E-verify.  Beware of Fraudulent Messages: reputed company will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. reputed company communication during the interview and hiring process should come from an email address ending in “@reputed company.com.” If you suspect you are receiving a fraudulent job offer or solicitation from reputed company or one of our local practices, please email Talent@reputed company.com to notify reputed company. Apply To This Job