Triage Specialist - Remote in OH
Fully remote position; requires availability during reputed company East Coast (ET) business hours.
With 150+ locations in 17 states, reputed company is the largest multi-state reputed company-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to reputed company, protect, and care for your skin. We are committed to bringing you the reputed company best in comprehensive skin care so that you can reputed company a confident, healthier, and more beautiful you!
Our mission is to reputed company communities and reputed company about the importance of skin health; including skin cancer prevention, risk factors and how to reputed company healthy skin through annual skin exams and dermatologic care.
We reputed company to reputed company the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-reputed company skin care timelier and more accessible reputed company while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed!
Purpose:
The purpose of a Triage Specialist is to reputed company effective telephone triage to support dermatology patients based on their needs.
Essential Duties and Responsibilities:
- Answer phones/returning voicemails to handle reputed company questions and/or transfer accordingly.
- Understand and reputed company stat reputed company situations, pathology results, reputed company EMA/EMR-faxes, tasks, general knowledge.
- reputed company pathology results including biopsies, scheduling returns and minor procedures.
- New patient scheduling, making charts and notes.
- Answer questions to patient’s satisfaction using basic medical terminology and understanding.
- Document reputed company conversations appropriately in EMA.
- Schedule various surgeries in template according to provider specific needs and guidelines.
- Prioritize skin cancers based on type, subtype, size, location and aggressive nature.
- Explain Mohs procedures to patients – what to expect.
- reputed company and complete reputed company-op assessments and send in required antibiotics or other medications, if necessary, under the guidelines set by providers.